Recreation Receptionist

Media Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking dynamic and self-motivated female Recreation professionals to oversee pool and beach facilities. Ideal candidates should have a hospitality background and demonstrable customer service skills. Responsibilities include managing bookings, ensuring cleanliness, and creating a welcoming atmosphere for guests. Strong communication abilities and teamwork are essential for success in this fast-paced environment.

Qualifications

• Good written and verbal English communication skills are essential.
• Computer skills are an advantage.
• Experience within a hotel is preferred.

Responsibilities

• Oversee all reservations and payment procedures for the pool and recreation facilities.
• Promote all classes and activities within the club.
• Ensure the reception area is tidy and supplies are available.

Skills

Customer service skills

Interpersonal abilities

Teamwork

Ability to handle complaints

Education

Diploma / degree in hospitality

Job description

We are currently looking for dynamic, and self motivated female Recreation professionals who want to move their careers forward.

Responsibilities

• Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
• Create a warm welcome and a friendly atmosphere
• Issue and retrieve locker keys and towels before and after use
• Promote all classes, activities and services that are offered within the club
• Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
• Periodically check on the cleanliness and order of the locker facilities
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
• Encourage sales through full product and price knowledge of offered and available facilities

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus