Receptionist (Restaurant Hostess)

La Petite Maison (LPM); Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned restaurant in Abu Dhabi is seeking a welcomer to provide exceptional service as the first point of contact for guests. Responsibilities include managing reservations, addressing inquiries, and maintaining a welcoming atmosphere. The ideal candidate has 1-2 years in hospitality, is fluent in English, and can thrive in a fast-paced environment. Benefits include a salary of 5,000 AED plus tips, shared accommodation, and comprehensive medical insurance.

Benefits

Salary: 5,000 AED + tips

Accommodation: Shared housing provided

Staff discount at LPM Restaurants

Delicious meals during shifts

3 days off per week + 22 days holiday

Comprehensive medical insurance

Growth opportunities

Qualifications

• 1-2 years’ experience in hospitality in a similar role as hostess, events coordinator, or cabin crew.
• Experience in the hospitality industry and familiarity with the local hospitality scene.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Fluent in English, both oral and written.

Responsibilities

• Represent the restaurant's image as the first point of contact for guests.
• Handle calls, guest greetings, inquiries, and admin duties professionally.
• Address guest complaints positively and courteously.
• Manage the reservation system accurately.

Skills

Customer service

Multi-tasking

Communication

Listening skills

Tools

7Rooms

Job description

Join the team behind one of the world’s most celebrated restaurant brands. At La Petite Maison, we are known for exceptional service, timeless French-Mediterranean cuisine, and a passion for hospitality.

Be part of our restaurant in Abu Dhabi and help create unforgettable experiences — the LPM way.

What will you do:

• As the first point of contact for guests entering the restaurant, you will represent the restaurant's image to them.
• Handle multiple tasks simultaneously—calls, guest greetings, inquiries, and admin duties—while maintaining professionalism and friendliness.
• Address guest complaints positively and courteously, reporting escalations to your supervisor.
• Communicate clearly and warmly, both in person and over the phone, while actively listening to guest needs.
• Respond to all inquiries with clarity, friendliness, and professionalism.
• Manage the reservation system accurately—handling bookings, checking availability, and updating guest profiles for personalized service.

What you need:

• 1-2 years’ experience in hospitality in a similar role as hostess, events coordinator, or cabin crew (airlines).
• Experience in the hospitality industry and familiarity with the local hospitality scene.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Fluent in English, both oral and written.
• Familiarity with reservation system 7Rooms.

Why Choose Us

• Salary: 5,000 AED + tips.
• Accommodation: Shared housing provided.
• Staff discount at LPM Restaurants and sister properties.
• Duty meals: Enjoy delicious meals during your shift.
• Time off: 3 days off per week, plus 22 days holiday and public holidays.
• Medical insurance: Comprehensive coverage.
• Growth opportunities: A chance to develop within one of the most prestigious dining locations in Abu Dhabi.

Be part of LPM, where every detail matters, and every guest is celebrated.