Real Estate Customer Experience Specialist

Antal International; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic real estate organization in Sharjah is seeking a Customer Service Executive to enhance client satisfaction during property handovers. The ideal candidate should possess excellent communication skills, a customer service background within the real estate sector, and a bachelor's degree. The role involves managing customer interactions and ensuring a positive client experience through efficient resolutions and support throughout the property handover process.

Qualifications

• Proven experience in the real estate industry, preferably with a property developer handling property handover.
• Strong customer service background within a real estate environment.
• Presentable personality with a professional attitude.

Responsibilities

• Act as the primary point of contact for customers during the property handover.
• Manage customer communications professionally via phone and email.
• Assist clients throughout the property handover process.

Skills

Excellent communication skills

Customer service background

Interpersonal abilities

Problem-solving abilities

Organizational skills

Education

Bachelor’s degree in any discipline

Job description

A dynamic real estate organization in Sharjah is seeking a Customer Service Executive to enhance client satisfaction during property handovers. The ideal candidate should possess excellent communication skills, a customer service background within the real estate sector, and a bachelor's degree. The role involves managing customer interactions and ensuring a positive client experience through efficient resolutions and support throughout the property handover process.