Public Relations Officer - Senior Associate

EY Entrepreneur Of The Year; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a National Senior PRO to manage government relations and immigration processes. This role requires expertise in handling documentation for visa applications and liaising with government authorities. The ideal candidate will possess strong communication and networking skills, with a proven track record in managing complex immigration cases. Join this dynamic team to make a significant impact while ensuring compliance with UAE nationalization laws and enhancing client service levels.

Qualifications

• 3-5 years of experience as a government relation representative.
• Fluency in Arabic and English required.

Responsibilities

• Manage documentation for visa/work permit applications.
• Build relationships with government authorities for client service.

Skills

Excellent communication skills

Networking skills

Ability to provide practical solutions

Strong team player

Confidentiality and integrity

Education

High School Certificate

Bachelor's degree in Human Resource Management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

To comply with UAE nationalization law EY must hire nationals from UAE for this role

Job Summary:

To manage PRO-related activities and represent EY at government authorities.

The remit of this role requires an experienced National Senior PRO with in-depth knowledge of Labour and Immigration requirements that can provide support and expertise to our Immigration team, as well as liaise with government offices to proactively manage challenging cases and find effective, sustainable solutions.

Essential functions of the job:

• Manage documentation provided by Immigration team members and represent EY in submissions to government authorities, primarily related to visa / work permit applications, visa stamping, attestation of birth / marriage / education certificates, etc.
• Manage requirements and company representations at notary public for POA registrations, including supporting the Legal team in attesting documents when required.
• Handle all issue cases, provide regular status updates, and suggest sensible alternative approaches for resolution.
• Keep the team updated on any changes with government authorities.
• Support outbound visa queries related to business travel and submit applications to consulates / embassies as needed.
• Assist with renewal of Auditors Registration, Partners' Auditor Certificates, and Trade Licenses as required.
• Ensure the Immigration team is aware of any immigration and labour challenges, including process and procedure changes.
• Escalate high-risk situations and provide sufficient information to the Office Immigration Lead for informed decision-making.
• Build and maintain relationships with relevant government authorities to ensure high levels of client service.

Knowledge and Skill Requirements

• Maintain confidentiality and integrity, handling employees' personal documentation appropriately.
• Uphold EY's values, brand, and reputation, and adhere to workplace policies and procedures.
• Excellent communication skills.
• Enthusiastic, energetic, and adaptable to new ways of working.
• Strong team player with the ability to build client relationships.
• Good networking skills and established relationships with immigration and Ministry of Labour authorities.
• Ability to provide comprehensive and practical solutions to complex cases.
• Capable of working under pressure.
• Handle all documents and transactions related to immigration and Ministry of Labour.

Job Requirements:

Education:

• High School Certificate or Bachelor's degree in Human Resource Management or a related field.

Experience:

• 3-5 years of experience as a government relation representative working closely with government offices.
• Excellent knowledge of immigration and labour processes, providing effective and alternative solutions.
• Fluency in written and spoken Arabic and English (both).
• Proficient in Microsoft Outlook, Word, and Excel, with strong attention to detail.
• Nationals of the respective countries with government-mandated documents.

Required Experience:

Senior IC