Public Relation Coordinator

Stantec; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A leading engineering firm in Dubai is seeking a Public Relations Coordinator (UAE National) to manage communications and stakeholder engagement for infrastructure projects. The ideal candidate will have a Bachelor’s degree and experience in public relations. This role offers a chance to influence community relations and improve service quality through effective complaint management and engagement strategies.

Qualifications

• 3 years of experience in public relations or stakeholder management.
• UAE National with understanding of local culture and regulations.
• Ability to prepare reports and communication materials.

Responsibilities

• Manage all internal and external communication related to projects.
• Establish and maintain a complaint tracking system.
• Prepare reports on complaints status and resident satisfaction.

Skills

Community relations management

Oral and written communication

Stakeholder engagement

Complaint handling

Organizational skills

Education

Bachelor's degree in Public Relations, Communications, or related discipline

Job description

Overview

At Stantec we approach every project as a partnership because our work creates a lasting impact on our clients communities. We believe that when smart passionate creative people come together real possibilities are within reach. Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of our unwavering team and can bring your sense of imagination and determination to every challenge then this is the right place for you. Stantec is currently looking for a Public Relation Coordinator (UAE National) to join our dynamic team in Dubai.

Responsibilities

• The PR Coordinators shall be responsible for managing all internal and external communication in full alignment with Dubai Municipality regulations and the Sewerage and Recycled Water Projects Department (SRPD) directions.
• Establishing and maintaining a complaint tracking system to record monitor and follow up on all complaints received from stakeholders and residents.
• Coordinating with contractors consultants DM representatives and relevant authorities to ensure that all complaints are addressed and resolved within agreed timeframes.
• Conducting periodic resident satisfaction surveys to measure service quality and ensure continuous improvement of the supervision activities.
• Preparing regular reports to SRPD management on complaints status resolution performance and resident satisfaction levels.
• Acting as the main focal point for all public relations community engagement and awareness campaigns related to the projects.
• Ensuring that all communication activities strictly comply with DM standards policies and cultural requirements.
• Representing the project teams in a professional manner maintaining a high standard of presentation communication and interpersonal skills at all times.

Qualifications

• Bachelors degree in Public Relations Communications Journalism Business Administration or related discipline.
• 3 years of relevant experience in public relations communications or stakeholder management preferably within infrastructure utilities or governmental projects.
• UAE National with a strong understanding of local culture norms and regulatory framework.
• Demonstrated ability to manage community relations handle complaints effectively and engage with multistakeholder environments.
• Excellent oral and written communication skills in both Arabic and English.
• Strong organizational skills and ability to prepare reports presentations and public facing communication materials.
• Professional well-presented and capable of dealing with residents and senior officials in a diplomatic and effective manner.