Program Manager

Justlife Home Services; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading home services tech startup in Dubai seeks a Program Manager to drive cross-functional projects, ensuring operational efficiency and effective stakeholder management. The successful candidate should possess 3-4 years of experience, including time in consulting and fast-paced industries. Additional skills required include analytical problem solving and excellent communication. The role offers a dynamic work environment with opportunities for growth and recognition.

Benefits

Birthday vacation day

Free Justlife service credits

Team-building activities

Qualifications

• Minimum 3–4 years of total work experience.
• 1-2 years in analytical consulting or fast-paced industry.
• Proven experience in structuring complex problems.

Responsibilities

• Drive cross-functional projects across multiple departments.
• Manage end-to-end project execution and improvements.
• Build scalable playbooks for operational efficiency.

Skills

Analytical problem solving

Effective communication

Stakeholder management

Job description

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?

Come onboard and dedicate yourself to becoming #everydaybetter!

Take over a key role as a Program Manager in the Fulfillment - Operations department and be a part of this exciting adventure of never-ending growth and success.

What we expect from you:

• Own and drive end-to-end cross-functional projects across Operations, Quality, Category Management and Product
• Take extreme ownership – from problem definition to execution and post-mortem; you don’t drop the ball
• Operate with high execution velocity and a strong bias for action - you move fast, unblock dependencies, and get things done
• Break down ambiguous, complex problems into clear structures, action plans, and measurable outcomes
• Use data to identify issues, find root causes, and drive continuous process improvements
• Manage and influence senior stakeholders effectively, align on priorities, and navigate conflict constructively
• Build and institutionalize scalable, repeatable playbooks that improve operational efficiency over time

What we are looking for:

Consulting-grade problem solving and on-ground operator mindset:

• Minimum 3–4 years of total work experience, of which

• 1-2 years in an analytical consulting/tier-1 consulting firm (strategy, ops, implementation, analytics)
• 1–2 years of industry experience in fast-paced environments (ideally startup, tech, marketplace, ops-heavy businesses)

• Proven experience in structuring complex problems, building clear frameworks, and translating them into practical execution plans
• Excellent communication & storytelling – can distill complexity into clear narratives for operators and leadership
• A hands‑on, low‑ego, roll‑up‑your‑sleeves attitude – equally comfortable in boardroom discussions and on‑the‑ground operational deep dives

PERKS OF BEING A PART of JUSTLIFE

Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:

We care about you

• One-day extra vacation on your birthday with our JustHoliday!
• Free Justlife credits so you can enjoy our own services.
• Work reality escapes opportunities through team‑building games, challenges, and many more activities.

We improve you

• Working with a great team and entrepreneurial spirit.
• Continuous learning with mentorship, coaching, on‑the‑job, and internal‑external training.
• Never‑ending growth and fast career development and internal career opportunities.
• A fair and objective Performance Management System.

We recognize you

• Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program.
• Availability of company discounts and gift vouchers.
• A bonus for every successful Employee Referral.

ABOUT US

At Justlife, we envision a life without any chores that keep you from doing what you really want to.

Justlife is the region’s leading super app for home services. We connect individual needs with on‑demand services, through our innovative marketplace platform.

We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.

We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full‑timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.

We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.

Join the tribe and let’s become #everydaybetter, together!