Professional Services Consultant - SecOps

Fortinet, Inc; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A global cybersecurity company is seeking a Dedicated Professional Services Engineer in Dubai. This role focuses on delivering technical services and enhancing security infrastructure. Applicants should have over 7 years of experience in network security, solid communication skills, and be well-versed in Fortinet products. Join a collaborative environment and drive successful project outcomes in a vital industry.

Qualifications

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with FortiSOAR and FortiSIEM products required.
• Excellent communication and technical documentation skills.

Responsibilities

• Assist the Customer during Think and Build phases.
• Develop and maintain technical project documentation.
• Provision and customize Fortinet configurations.
• Test Fortinet solutions and verify system behavior.

Skills

Experience in LAN/WAN/Network Security Products

Excellent communication skills

Technical documentation skills

Customer service attitude

Scripting and automation experience

Ability to work independently and collaboratively

Education

Master's Degree in technical or management discipline

Tools

FortiGate

FortiManager

FortiAnalyzer

FortiSOAR

FortiSIEM

Job description

The Dedicated Professional Services Engineerworks on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Engineer instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assists the Customer during the Think and Build phases of a project.
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verify system behavior.
• Participates in interoperability/integration testing of devices that interact with Fortinet products.
• Recommends and Implements Fortinet best practices.
• Resolves and/or escalates technical issues in a timely fashion.
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements

• + 7 years of experience in LAN/WAN/Network Security Products.
• Experience with FortiSOAR and FortiSIEM products
• Knowledge of FortiGate, FortiManager, FortiAnalyzer is a plus
• Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
• Positive customer service attitude with excellent soft skills.

Education

• Master's Degree in technical or management discipline and/or equivalent extensive work-related experience.

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.