PRO & HR Administration Officer

BESTSELLER; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global fashion group is seeking a Public Relations Officer (PRO) in Dubai to manage government relations and ensure compliance with immigration and labor laws. The ideal candidate will have strong knowledge of UAE regulations, outstanding organizational skills, and the ability to communicate effectively in both Arabic and English. This role involves liaising with various government departments, overseeing immigration processes, and supporting HR functions. A valid UAE driving license is mandatory. Join a family-driven company that values autonomy and entrepreneurial spirit.

Qualifications

• Strong knowledge of UAE Labour Law and immigration processes.
• Experience in retail business in the UAE.
• Fluency in Arabic and English is mandatory.
• Valid UAE driving license is required.

Responsibilities

• Liaise with UAE government departments as official representative.
• Manage immigration, labour, and municipality authorities activities.
• Support onboarding and offboarding processes.
• Build strong relationships with ministries and embassies.

Skills

Knowledge of UAE Labour Law

Visa and immigration processes

Organizational skills

Interpersonal communication

Fluent in Arabic and English

Tools

MS Office

UAE government portals

Job description

Overview

ONE WORLD, ONE PHILOSOPHY, ONE FAMILY - that's BESTSELLER, a family-run and global fashion group. Under the BESTSELLER Region East umbrella are brands such as ONLY, JACK & JONES, VERO MODA, NAME IT and many more.

In 2025, we will celebrate 50 years of BESTSELLER! Under the theme "Nearness", we will highlight what defines us: close collaboration, strong partnerships, and a shared drive to create fashion with passion and responsibility.

Would you like to be a part of our success story?

We are looking for a well-organized and experienced Public Relations Officer (PRO) to manage end-to-end UAE government relations and documentation as the company’s Public Relations Officer (PRO), while also covering key HR administration tasks. Ensure full compliance across immigration, labour, licensing, and employee services by coordinating with authorities, embassies, and internal stakeholders, and by proactively tracking renewals, filings, and regulatory requirements to keep processes accurate and on time.

Responsibilities

Government Relations & Compliance

Liaise with UAE government departments (MOHRE, GDRFA, DED, Municipality, Free Zones, etc.) and act as the company’s official representative.

Manage all activities related to immigration, labour, municipality authorities, and company licensing (applications, renewals, cancellations, amendments).

Oversee visa processes for employees and families, including health insurance, Emirates ID, and sponsorship.

Handle attestations, legalizations, Ejari, tenancy contracts, civil defense certificates, and related permits.

Maintain compliance with UAE Labour Law, Immigration Law, and free zone regulations, ensuring timely documentation and accurate records.

Ensure solid knowledge of relevant authorities, procedures, and documentation specifically in Dubai, Abu Dhabi, and Sharjah, with expertise in their individual requirements.

Employee Services

Support onboarding and offboarding (medical tests, visa stamping, cancellations).

Guide employees through government-related processes and coordinate with embassies / consulates when required.

Coordination & Communication

Build and maintain strong relationships with ministries, embassies, free zones, and semi-government bodies.

Provide regular updates to management on new regulations and policy changes.

Collaborate with HR, Admin, and Legal on staff-related legal and immigration matters and support audits or inspections.

Qualifications & Requirements

Strong knowledge of UAE Labour Law, visa, immigration, and licensing processes.

Experience working in a retail business in the UAE, with in-depth knowledge of the legal and procedural requirements for the setup, establishment, and ongoing management of corporate branches and licensing.

Fluent in Arabic and English (spoken and written).

Valid UAE driving license (mandatory).

Established network of contacts within government departments.

Strong organizational and time management skills, with the ability to independently track expiry dates (licenses, visas, etc.), raise flags in due time, and act proactively.

Excellent interpersonal and communication abilities.

Proficient in MS Office; familiarity with UAE government portals (MOHRE, GDRFA, ICP, Free Zones).

High level of discretion in handling confidential information.

Important

Please note that only applications submitted through our system will be considered.

At BESTSELLER, We Own It!

You will become part of the BESTSELLER family, a culture where new ideas are welcomed, and all voices are heard. We believe in entrepreneurship; this means you have the freedom to do this in the way which works for you. You get responsibility and the opportunity to develop yourself and your area from day one. We believe in flexibility and autonomy in your daily routine and working location.

At BESTSELLER, we own it. Every chance. Every challenge. Every choice. We’re the global fashion company that’s fast paced and family run. We’re the business that’s built some of the strongest brands in the industry. By empowering every individual to own their journey, we’ve found the courage to keep getting better. To act more sustainably. To foster diversity and provide equal opportunities. To compete more confidently. To keep challenging the status quo. Time and time again. We are BESTSELLER - and together, we own it.