Presales Engineer - Integrated Security Systems Division

Site Technology; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Abu Dhabi is seeking a Presales Engineer to support their Integrated Security Systems Division. The successful candidate will design and propose technical solutions while ensuring optimal integration of security systems. Strong technical and communication skills, along with a relevant bachelor's degree and experience in a presales role, are required. Bilingual in English and Arabic is a plus, with responsibilities including pre and post-sales support and collaboration with stakeholders.

Qualifications

• 3-5 years of proven experience in a similar presales engineering role.
• Demonstrated ability to work independently with minimal supervision.
• Strong documentation skills.

Responsibilities

• Design and propose effective solutions that meet customer requirements.
• Provide technical escalation support for customers and sales team.
• Ensure all proposed solutions comply with sales work instructions.

Skills

Strong technical understanding of security system design

Excellent knowledge of solution design

Strong interpersonal skills

Communication skills in English and Arabic

Attention to detail

Education

Bachelor's degree in Engineering or related technical field

Job description

Overview

Primary Position Enquiries :

The Presales Engineer will play a vital role in supporting the sales team for Site Technology's Integrated Security Systems Division. This position focuses on designing and proposing technical solutions that meet customer requirements while ensuring optimal integration of security systems. The ideal candidate is a technically proficient professional with strong communication skills and the ability to translate customer needs into effective solution designs.

Required Qualifications and Skills

• Bachelor's degree in Engineering or related technical field
• 3-5 years of proven experience in a similar presales engineering role within the security systems industry
• Strong technical understanding of security system design, specifications, and integration
• Excellent knowledge of solution design and ability to translate customer requirements into successful technical specifications
• Strong interpersonal, presentation, and communication skills in both English and Arabic
• Demonstrated ability to work independently with minimal supervision
• Experience in tender response preparation and bid team participation
• Proven track record in providing technical support for both pre and post-sales activities
• Strong documentation skills and attention to detail
• Ability to maintain up-to-date technical knowledge and commercial awareness
• Experience in coordinating with various stakeholders including clients, consultants, and contractors

Role & Responsibilities

Technical Support - Pre and Post Sales

• Design and propose viable, effective solutions that meet customer requirements
• Verify order documentation against proposed solution designs
• Provide technical escalation support for customers and sales team
• Participate in tender submissions and bid teams
• Support the Projects function in implementing technical solutions
• Attend customer meetings to provide pre and post-sales support

Commercial Support

• Ensure all proposed solutions comply with sales work instructions
• Provide timely and accurate design / pricing information to the sales team
• Maintain proper documentation for all opportunities
• Collaborate with the sales team on account plans and strategies

Product Development

• Maintain current knowledge of technical information and market trends
• Identify and recommend new tactical products for solution designs
• Share product enhancement knowledge through team presentations

General Support

• Identify potential business opportunities for products and services
• Work directly with customers / prospects when appropriate
• Coordinate with internal teams at various levels
• Collaborate with external stakeholders including clients, consultants, contractors, government entities, and suppliers

Reports to : Sales Manager