Premier Direct Outbound Sales

HSBC Global Services Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global banking institution in Dubai is seeking an experienced professional for the role of Premier Direct Outbound Sales. In this position, you will drive sales and manage customer enquiries, focusing on insurance products for high-net-worth individuals. A graduation degree is essential for securing a UAE visa. Strong communication, negotiation skills, and a capacity to work in a fast-paced environment are vital. Join a dynamic team dedicated to customer satisfaction and achieve your career potential.

Qualifications

• Graduation degree required for UAE visa and work permit.
• Experience in Outbound Sales especially with insurance products.
• Proven experience working with high-net-worth individuals.

Responsibilities

• Drive sales and manage customer enquiries within the Outbound team.
• Deliver exceptional service and identify customer needs.
• Establish client relationships and facilitate meetings.
• Conduct thorough research and follow up with customers.
• Achieve individual Key Performance Indicators while ensuring compliance.

Skills

Outbound Sales

Communication

Negotiation

Customer service

Relationship management

Education

Graduation degree

Job description

Premier Direct Outbound Sales

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best‑in‑class manufacturing capabilities in Asset Management and Insurance.

In this role, you will be responsible for:

• Drive sales and manage customer enquiries by executing a structured contact plan within the Outbound team, focusing on insurance products.
• Deliver exceptional service to maximise customer satisfaction by identifying needs and providing effective solutions.
• Establish meaningful client relationships and facilitate their progression towards meetings with Financial Planning Managers.
• Actively listen to customers to understand their requirements and recommend suitable products.
• Demonstrate ownership and initiative by conducting thorough research, following up with customers, or directing them to the appropriate department for resolution.
• Remain accountable for achieving individual Key Performance Indicators, while upholding quality standards and ensuring compliance.

To be successful in the role, you should meet the following requirements:

• Graduation degree is a must to secure a UAE Visa and Work Permit.
• Strong experience in Outbound Sales especially with insurance products.
• Proven experience selling to and working with high-net-worth individuals.
• Strong communications and interpersonal skills
• Strong negotiation skills
• Ability to work in a high-volume, fast paced environment is required

You’ll achieve more at HSBC.

www.hsbc.com / careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.