Job Description
Job Purpose:
To provide efficient & effective Porter services, ensuring high standards and fulfilling all task-related responsibilities for porter messenger services.
Operational Accountabilities:
- Baggage and material handling as instructed, in line with safety regulations.
- Maintain punctuality, hygiene, and conduct tasks as per schedule.
- Handle customer and crew luggage to/from aircraft according to established handling procedures.
- Follow airport authorities' protocols regarding transfer/scanning of luggage.
- Assist customers upon departure/arrival if necessary.
- Ensure standard service procedures are followed prior to departure/arrival, e.g., VIP carpet setup.
- Use P.P.E as required, in line with safety policies.
- Keep all equipment and materials clean for reuse.
- Maintain personal hygiene.
- Follow reporting procedures for work completion, maintenance requests, and lost & found items.
- Plan and request materials and supplies needed for tasks.
- Perform other duties as delegated.
- Notify supervisors of damages, deficits, or disturbances.
- Protect equipment and ensure no inadequacies.
Skills
- High School Diploma or equivalent (minimum requirement)
- At least 2 years of experience as a Porter in an aviation environment preferred.
- Experience with organizational change efforts and continuous improvement initiatives.
- Fluent in English communication.
- Ability to work independently and maintain high performance levels.
- Strong prioritization and time management skills.
- Ability to stay calm in stressful driving situations.
- Capability to manage multiple priorities within deadlines, delivering high-quality work.