Performance & Growth Specialist

Bayut | dubizzle; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading UAE online platform is seeking a Performance & Growth Specialist to analyze business performance and enhance sales processes. The role requires a Bachelor's degree and at least 5 years of experience in business optimization or sales operations. Strong CRM management skills and data analysis are essential. This position offers a competitive tax-free salary, comprehensive health insurance, and professional development opportunities. Join a diverse team committed to creating an inclusive work environment.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Rewards & Recognitions

Qualifications

• Minimum 5 years in Business & Optimization, Sales Operations, or Growth roles.
• Hands-on experience with sales teams and performance tracking.
• Strong understanding of CRM software and Excel.

Responsibilities

• Analyze business performance and customer behaviors.
• Conduct competitive market analysis for new business opportunities.
• Optimize sales processes based on data-driven insights.

Skills

Business Administration

Sales Operations

Data Analysis

CRM Management

Quantitative Analysis

Education

Bachelor’s degree in relevant field

Tools

Salesforce

HubSpot

Excel

Job description

Performance & Growth Specialist

Bayut & dubizzle are iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Responsibilities

• Analyze business performance, market trends, and customer behaviors to develop actionable insights for business growth.
• Track key metrics such as lead inflow, conversion rates, sales cycle length for online and offline sales funnels and improve them.
• Conduct competitive market analysis to identify new business opportunities and industry trends.
• Review stale accounts, sales pipeline, renewals, and rotation strategies to optimize the sales process.
• Monitor and evaluate customer and market trends, providing insights to leadership for informed decision‑making.
• Identify operational inefficiencies and recommend process improvements to enhance overall business productivity.
• Work with stakeholders to improve the sales process, customer journey, and service offerings.
• Support the implementation and optimization of business tools, including CRM, Learning Management Systems, and reporting dashboards.
• Develop data‑driven methods to assess business and sales performance, ensuring alignment with strategic goals.
• Optimize CRM processes by deeply understanding end‑to‑end sales and operational flows, and collaborating with the product team to design and implement more efficient workflows.
• Collect and analyze large datasets, generating insights on sales trends, market performance, and operational efficiencies.
• Prepare and present sales evaluation reports, performance dashboards, and strategic recommendations to management.
• Monitor competitor activity and industry developments to provide benchmarking and strategic guidance.
• Track sales enablement metrics and KPIs to measure the impact of business initiatives on revenue and performance.
• Provide the sales team with data‑driven recommendations to improve conversion rates and customer acquisition.
• Identify knowledge or skill gaps within the sales team and support training initiatives to enhance performance.
• Stay updated on industry laws, regulations, and best practices, ensuring the sales team is informed of market changes.
• Collaborate with cross‑functional teams to align sales strategies with business objectives.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Finance, Data Analytics, or a related field.
• Minimum 5 years of experience in Business & Optimization, Sales Operations, and enablement, or Growth roles.
• Experience in e‑commerce, classifieds platforms, or pricing strategy is a must.
• Hands‑on experience working with sales teams, performance tracking, and business process optimization or business growth.
• Experience in data analysis, reporting, and CRM management.
• Strong understanding of CRM software (e.g., Salesforce, HubSpot, Zoho).
• Proficiency in Excel and data knowledge of sales processes, pricing models, and market research methodologies.
• Awareness of business strategy, financial analysis, and operational efficiencies.
• Industry knowledge of cars, automotive services, or digital marketplace trends is a plus.
• Excellent communication and stakeholder management skills.
• Strong quantitative analysis and problem‑solving capabilities.
• Ability to create clear and actionable data reports, presentations, and sales insights.
• Attention to detail with a structured and analytical approach to problem‑solving.
• Ability to translate complex data into practical business recommendations.
• A self‑starter and a great team player.

Benefits

• Competitive Tax‑free Salary.
• Comprehensive Health Insurance.
• Annual Air Ticket Allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & Recognitions.
• Learning & Development.

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.