Partnership Manager - UAE National Amazon Payments

Amazon; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading e-commerce company is seeking a dynamic Payment Partnership Manager in Dubai. The role involves overseeing relationships with financial partners, managing operations, and improving payment processes. The ideal candidate will have strong negotiation skills and a proactive approach to relationship management. Responsibilities include conducting workshops and liaising with legal teams to optimize partnership agreements. This position is crucial for enhancing user experience and automating processes in the payments ecosystem.

Qualifications

• 3 years of business development or partnership management experience.
• 6 years of experience in developing and executing business agreements.

Responsibilities

• Manage relationships with financial partners.
• Resolve escalations and enhance operational procedures.
• Conduct workshops and lead training sessions.

Skills

Negotiation skills

Relationship management

Process improvement

Collaboration

Education

Bachelor's degree

Job description

Were seeking a dynamic Payment Partnership Manager to oversee and optimize our relationships with financial partners. Youll manage daytoday operations resolve escalations and enhance standard procedures. The ideal candidate excels at negotiating preferential terms improving payment costs and collaborating across teams to enhance user experience. Youll conduct workshops lead training sessions and work closely with legal to optimize partnership agreements. Strong negotiation skills and the ability to propose innovative solutions are essential. This role requires a proactive approach to relationship management and a keen eye for process improvement and automation opportunities in the payments ecosystem.

As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Key job responsibilities

• Proactively manage working relationship with existing partners (banks card scheme Alternative Payment Methods and Third Party Providers)
• Maintain and enhance Amazon Payments standard operating procedures with partners.
• Follow up and resolve daytoday operational and business escalations.
• Ability to negotiate preferential commercial and improve cost of payment with partners.
• Liaise with product operation and business team to enhance User Experience with technical providers and financial institution.
• Setup and conduct workshop and training with associated partners.
• work thoroughly with legal team to optimize the partnership agreement and lead effective negotiation.
• Propose automation procedures customizable solutions and substitute manual processes.

About the team

At Amazon we have a long history of providing innovative services for businesses. With Amazon Payment Services we empower merchants to build trusted simple and affordable payment experiences to help them solve many challenges such as increasing electronic payment coverage increasing purchasing power at checkout mitigating transactional risks and offer payment insights via different integration endpoints: APIs Mobile SDKs and third parties such as shopping carts and booking engines.

Qualifications

• 3 years of business development partnership management or sourcing new business experience
• 3 years of developing negotiating and executing business agreements experience
• Bachelors degree
• Experience with business development partnership management or sourcing new business
• 6 years of developing negotiating and executing business agreements experience

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