Operations Supervisor: Logistics & Process Excellence

Zajel_official; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Abu Dhabi is seeking an Operation Supervisor responsible for managing couriers and resolving customer issues. The ideal candidate should have a Bachelor's degree in Industrial Engineering or Supply Chain Management, with a minimum of 4 to 6 years of experience in a similar role. Strong analytical skills and adaptability in a fast-paced environment are essential for this position. Join us to ensure operational excellence and contribute to our commitment to quality service.

Qualifications

• Minimum 4-6 years of experience in a similar environment with at least 2 years in a supervisory capacity.
• Fresh graduates in Industrial Engineering are welcome to apply.
• Strong analytical skills with a solid understanding of data analysis and report interpretation.

Responsibilities

• Manage couriers and resolve customer issues, complaints, and escalations.
• Establish operational guidelines and implement workflow systems.
• Monitor daily operational transactions and corrective actions.

Skills

Analytical skills

Team management

Adaptability

Data analysis

Education

Bachelor’s degree in industrial engineering or Supply Chain Management

Job description

A leading logistics company in Abu Dhabi is seeking an Operation Supervisor responsible for managing couriers and resolving customer issues. The ideal candidate should have a Bachelor's degree in Industrial Engineering or Supply Chain Management, with a minimum of 4 to 6 years of experience in a similar role. Strong analytical skills and adaptability in a fast-paced environment are essential for this position. Join us to ensure operational excellence and contribute to our commitment to quality service.