Operations Manager | Future Head of Ops and COO

Katana Group; Remote; AED 60,000 - 120,000; Full time

Job summary

A fast-scaling e-commerce company is looking for an Operations Manager to oversee daily operations and drive efficiency. This role involves managing teams, improving processes, and supporting product launches. Ideal candidates have e-commerce experience, are organized, and can lead effectively. The position offers remote flexibility and opportunities for rapid advancement to Head of Ops or COO.

Benefits

Fast-scaling international brand

Rapid career evolution

Working directly with the founder

Full remote flexibility

Long-term role with autonomy

Qualifications

• Real experience in e-commerce operations.
• Organized, reliable, and execution-focused.
• Can manage or lead a small team.

Responsibilities

• Manage daily operations across the company.
• Coordinate internal teams and ensure smooth execution.
• Implement processes and operational improvements.

Skills

e-commerce operations

organizational skills

problem-solving

team management

fluent English

Tools

Shopify

Notion

Slack

Job description

Were looking for an Operations Manager who can take ownership of all day-to-day operations bring structure and efficiency and eventually grow into a Head of Ops then potentially COO.

Tasks

• Managing all daily operations across the company
• Coordinating internal teams (support creative logistics media buyers)
• Ensuring smooth execution of orders customer support workflows and timelines
• Implementing processes SOPs and operational improvements
• Monitoring KPIs and maintaining operational dashboards
• Managing communication with suppliers partners and external services
• Supporting product launches and peak seasons (Black Friday new brands)
• Troubleshooting operational issues and unblocking bottlenecks
• Overseeing or coordinating website updates and changes when needed
• Preparing the operational infrastructure for scale: new brands more volume more complexity
• Working closely with the founder on strategic and execution-related decisions

Requirements

• Has real experience in e-commerce operations
• Is extremely organized reliable and execution-focused
• Has strong problem-solving skills and can stay calm under pressure
• Knows how to manage teams or lead a small team
• Can build structure inside an environment that moves fast
• Has experience with online tools (Shopify Notion Slack support tools)
• Speaks fluent English
• Is available full-time and long-term
• Has the ambition to grow into a Head of Ops COO position

Benefits

• Being part of a fast-scaling international brand
• Clear and rapid career evolution (Ops Head of Ops COO)
• Working directly with the founder and core team
• Full remote flexibility (international applicants welcome)
• A long-term role with high responsibility and autonomy
• A chance to build the operational foundation of a future 9-figure group

If you believe youre a strong fit for this role and want to grow quickly within a fast-scaling e-commerce group wed love to hear from you.

Once you submit your application our team will reach out for an initial conversation if your profile aligns with what were looking for.