Operations Manager

A Leading Company In UAE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic cleaning start-up in Dubai is seeking an Operations Manager to lead and grow the business. You will manage daily operations, recruit and train teams, and implement systems to ensure quality service. Ideal candidates will have operational experience and strong leadership skills. This role offers competitive salary and opportunities for professional growth in a collaborative environment.

Benefits

Competitive salary

Performance-based growth opportunities

Dynamic start-up environment

Qualifications

• Proven experience in operations, facilities, hospitality, or cleaning services.
• Strong leadership skills with experience managing frontline teams.
• Fluency in English; Arabic is a plus.

Responsibilities

• Set up and manage operational systems and team workflows.
• Recruit, onboard, and supervise cleaning staff.
• Monitor cleaning quality to meet standards.

Skills

Leadership skills

Organizational abilities

Problem-solving skills

Customer service skills

Comfortable with digital tools

Tools

Scheduling software

Inventory systems

MS Office

Job description

Overview

Operations Manager – Start-Up Cleaning Company | Dubai, UAE

About Us We’re a newly launched cleaning company on a mission to deliver reliable, high-quality residential and commercial cleaning services across the UAE. Backed by ambitious goals and a passion for excellence, we're building from the ground up—and we’re looking for an Operations Manager who’s excited to grow with us. If you’re entrepreneurial, organized, and ready to take ownership in a fast-paced environment, this is your opportunity to shape the operations of a company from day one.

Role Overview As our Operations Manager, you\’ll lead daily operations, manage cleaning teams, and implement scalable systems to ensure exceptional service delivery. This hands-on role will involve everything from staff recruitment and training to inventory control, vendor management, and client satisfaction. We need a strategic thinker who’s just as comfortable rolling up their sleeves and getting into the details.

Responsibilities

• Set up and manage operational systems, schedules, and team workflows.
• Recruit, onboard, and supervise cleaning staff.
• Monitor cleaning quality to meet internal and client standards.
• Build strong client relationships and address service feedback.
• Oversee procurement of cleaning supplies, products, and equipment.
• Manage supplier/vendor relationships and negotiate contracts.
• Maintain inventory levels and control operational costs.
• Track budgets, KPIs, and generate performance reports.
• Drive continuous improvement and prepare the business for scale.
• Collaborate with founders on shaping company culture and growth strategy.

What We Offer

• A chance to build and influence a company from the ground up.
• Competitive salary and performance-based growth opportunities.
• A dynamic start-up environment where your ideas and leadership matter.
• Supportive leadership with a long-term vision for success.

Qualifications

• Proven experience in operations, facilities, hospitality, or cleaning services.
• Strong leadership skills with experience managing frontline teams.
• Excellent organizational and problem-solving abilities.
• Proactive, adaptable, and thrives in a start-up environment.
• Strong interpersonal and customer service skills.
• Comfortable with digital tools: scheduling software, inventory systems, MS Office.
• Solid understanding of UAE business and labor regulations.
• Fluency in English (Arabic is a plus but not required).