Operations Executive

Zofeur; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading transportation service provider in Dubai is seeking an Operations Manager responsible for managing daily operations, building rapport with partners, and monitoring chauffeur performance. Ideal candidates have a Bachelor's Degree and 1-3 years of experience in the transportation industry. Strong communication skills and customer service orientation are essential. This role offers a dynamic working environment with opportunities for growth.

Qualifications

• 1-3 years of operations experience in the transportation industry.
• Experience with online marketplaces is desirable.
• Ability to adapt and achieve targets in a fast-paced environment.

Responsibilities

• Manage daily operations and serve as point of contact for chauffeurs.
• Build rapport with key partners and maintain smooth operations.
• Monitor chauffeur performance and adhere to client requests.

Skills

Excellent communication skills

Customer service orientation

Knowledge of Dubai, Sharjah, and Abu Dhabi

Interpersonal skills

Education

Bachelor's Degree

Job description

About us

Zofeur is the World's first on-demand platform for all your car-related needs, our on-demand platform offers a wide range of services, including hiring a personal chauffeur, driving kids to school, picking up and dropping off your car at the garage, arranging for vehicle inspection, moving your car from A to B, and much more. Plus, with our fleet of professional drivers, you can get any of these services at your doorstep within 10 minutes.

Don't waste your valuable time on car-related tasks - let us handle everything for you. Zofeur is a lifestyle platform serving anyone who does not want to compromise time, money, and comfort.

At Zofeur, our aim is to make chauffeur services, luxury services today, a daily necessity.

Responsibilities

• To manage our daily operations and serve as a point of contact for our Zofeur Black chauffeurs and partners
• Build rapport with key partners
• Strong knowledge of areas in Dubai, Sharjah and Abu Dhabi
• Co-ordinating with the supply team and account managers to maintain smooth operations
• Monitoring chauffeur performance, attendance, and relations
• Adhering to specific client requests on desired profiles
• Work closely with supporting departments to generate reports
• Maintaining accurate subscriptions based on customer demands

Requirements

• Bachelor's Degree
• 1-3 years of operations experience in the transportation industry
• Excellent written and verbal communication, presentation, and interpersonal skills
• Strong sense of initiative and customer service orientation
• Ability to adapt and achieve targets in a dynamic, fast-paced working environment
• Experience with the online marketplace is desirable
• Ideally a keen interest in the Transportation industry

Would you like to know more about Zofeur?

Visit us at https://www.zofeur.com/

Follow us on LinkedIn at https://www.linkedin.com/company/Zofeur

Follow us on Instagram at https://www.Instagram.com/Zofeur

Like us on Facebook at https://www.facebook.com/Zofeur

Follow us on X at https://x.com/zofeur