Officer - Training.

GAL; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A training provider in Abu Dhabi is seeking a Maintenance Training Officer responsible for developing training programs and maintaining training databases. The ideal candidate has a Diploma in Human Resources Management and at least 3 years of experience in Human Resources or Student Services. This role involves customer service and emergency handling related to trainees.

Qualifications

• Minimum of 3 years of experience in Human Resources or Student Services.
• Ability to handle emergencies related to students.

Responsibilities

• Provide effective training services.
• Develop yearly and monthly training plans.
• Maintain training-related databases.
• Enroll and schedule students for training.

Skills

Training program development

Customer service skills

Record management

Emergency decision-making

Education

Diploma in Human Resources Management

Job description

Overview

The Maintenance Training Officer reports directly to the Maintenance Training Team Lead. S / he carries out directives from the Training Team Lead / Manager and provides customer service to trainees. S / he will be responsible for developing and maintaining the training database.

Responsibilities

• Provide effective training services by giving accurate information on training programmes.
• Develop the training department yearly and monthly training plan.
• Develop and maintain training related databases.
• Handle emergencies concerning students, making decisions independently or recommending action as appropriate.
• Enroll and schedule students for training.
• Handle trainees on all internship / sponsorship programs.
• Tracks all training activity completion and reports training metrics on a timely basis to Management.
• Develop and maintain effective student record management systems.
• Ensure confidentiality of program participants and meet the requirements of the regulatory framework standards.
• Perform any other training related duties as assigned by the Training Supervisor or Manager.

Qualifications

• Nationality: No Restriction
• Diploma in Human Resources Management.
• Minimum of 3 Years Experience in Human Recourse or Student Services