Mid-Senior Hospitality Professionals

Hire Resolve.com; Abu Dhabi; On-site; AED 220,000 - 331,000; Full time

Job summary

A hospitality recruitment agency is assisting in hiring experienced professionals for mid-senior level opportunities across UAE. Roles span across hotel operations, food & beverage leadership, and guest experience. Candidates should have 5-12+ years of experience, strong leadership skills, and a relevant degree. This is an exciting opportunity to lead diverse teams and enhance service quality in a dynamic environment, with benefits including private health insurance and training development.

Benefits

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Qualifications

• 5–12+ years of progressive hospitality experience in various roles.
• Proven leadership capability with multi-cultural teams.
• Familiarity with hospitality systems and reporting tools.

Responsibilities

• Lead hospitality operations across multiple departments.
• Drive guest experience and service quality improvement.
• Manage workforce planning and budget control.

Skills

Leadership in multi-cultural environments

Budgeting and forecasting

KPI-driven decision-making

Strong communication skills in English

Operational compliance knowledge

Education

Diploma or bachelor’s degree in Hospitality Management or related field

Tools

PMS

POS

CRM

Workforce management platforms

Advanced Excel

Job description

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across the UAE. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events / banqueting, and revenue performance. These roles are designed for professionals ready to broaden their scope, lead diverse teams, and progress toward senior leadership pathways (e.g., Head of Department, Operations Manager, Cluster Manager, or General Manager level) as performance and business needs align.

Key Responsibilities

• Lead day-to-day hospitality operations across accommodation, F&A outlets, banqueting / events, and / or multi-department environments to achieve service and financial targets
• Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction and brand reputation
• Manage workforce planning, scheduling, and team performance through coaching, training, and structured performance management
• Oversee budgets, forecasting, and cost controls (including labour productivity, procurement, and waste reduction) while maintaining service quality
• Implement SOPs, brand standards, and compliance processes aligned with UAE workplace expectations, including HSE-style health and safety practices and incident reporting
• Support food safety and hygiene compliance where relevant, including audit readiness and supplier standards
• Collaborate with sales, marketing, and revenue teams to optimise occupancy, ADR / RevPAR (where applicable), covers, and overall profitability
• Coordinate inventory, vendor management, and operational readiness for peak seasons, VIP events, and large-scale functions
• Produce operational reporting, analyse KPIs, and lead continuous improvement initiatives across service delivery and efficiency
• Contribute to strategic initiatives such as new openings, pre-opening mobilisation, refurbishments, or turnaround plans depending on assignment

Requirements

• Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
• 5–12+ years of progressive hospitality experience (hotels, resorts, serviced apartments, fine dining, leisure, attractions, venues, or multi-site operations)
• Proven leadership capability, including managing multi-cultural teams and delivering service and operational performance in high-volume environments
• Strong commercial and operational acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
• Familiarity with hospitality systems and reporting tools (e.g., PMS , POS , RMS , CRM, workforce management platforms, and advanced Excel)
• Working knowledge of UAE employment practices and operational compliance expectations; health and safety mindset aligned to structured HSE environments
• Strong communication skills in English ; Arabic is an advantage for some roles, and additional languages are beneficial depending on guest profile
• Flexibility to support operational schedules, including evenings, weekends, and public holidays, as required in hospitality

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development