Marketing Partnership Operations Specialist

Deliveroo; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A fast-growing food delivery service in Dubai is seeking a Marketing Partnerships Specialist to lead integrated marketing campaigns. The role requires over 5 years of experience in business development and excellent collaboration and communication skills. The successful candidate will manage partnerships, drive marketing initiatives, and analyze campaign performance to inform future strategies. Knowledge of the Middle East region and Arabic language skills are preferred. The company offers a dynamic work environment with various benefits tailored to local regulations.

Benefits

Healthcare benefits

Generous annual leave

Parental leave

Qualifications

• 5+ years work experience, 3-4+ years in Partnerships, Business Development or Account Management.
• Proven capability in multi-channel marketing program management.
• Excellent communication skills, able to influence external stakeholders.

Responsibilities

• Plan, manage, and execute integrated marketing partnership campaigns.
• Collaborate with Global teams and local marketing peers.
• Maintain strong relationships with partners.

Skills

Business development

Marketing program management

Collaboration

Communication

Negotiation

Arabic language skills

Job description

About the team

The Marketing Team is responsible for driving brand, customer and business growth across the UAE, KW and Qatar. We do this by developing marketing strategies and programs to build awareness, create demand, optimise traffic, and continually improve our brand experience for customers to deliver growth for the business. We apply research, analyse performance metrics, and provide product and industry expertise and an understanding of customer behaviour to inform and refine the business’ marketing strategy and execution. We develop content, manage, and deliver targeted merchandising and promotional activities. We apply customer‑centric methodologies to improve our brand experience for customers. We drive marketing excellence by measuring the efficiency and effectiveness of activities. We deliver improvements in the process to scale delivery.

What you’ll be doing

The Marketing Partnerships Specialist will support the Head of Marketing Partnerships in rolling out Deliveroo’s marketing partnerships strategy, specifically they will

• be responsible for the end-to-end planning, management and execution of integrated marketing partnership campaigns.
• collaborate closely with Global teams, local marketing peers as well as commercial and legal teams to execute partnership initiatives.
• implement integrated marketing partnership campaigns with a creative mindset based on industry insights, competitive landscape, partners’ objectives and user behaviour.
• maintain a strong relationship with partners day‑to‑day POCs.
• support the Head of Marketing Partnerships through lead generation, negotiation, contract preparation and collaborating closely with internal teams to roll out campaigns.
• build and maintain trackers to perform periodic and post‑campaign analyses that would be used to inform future strategies.

Requirements

The successful candidate will have experience with business development, management of external relationships, and coordinating cross‑functional internal and external projects.

• Minimum of 5+ years work experience of which 3‑4+ years in Partnerships, Business Development or Account Management.
• Proven capability in multi‑channel marketing program management, data‑informed decision‑making processes and performance‑based marketing approach.
• Highly collaborative and possesses excellent communication skills with a passion for building strong relationships. Proven experience to influence, motivate and manage external stakeholders as well as internal teams.
• Entrepreneurial minded, able to articulate new ideas and influence others to gain support.
• Strong learning agility, comfortable dealing with fast‑paced environments.
• Strong negotiator & executor.
• Not afraid to get your hands dirty.
• Attention to detail.
• Good written & spoken English, Arabic language skills a must.
• Knowledge of ME Region preferred.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology‑driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are at the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country‑specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.