Marine Field Service & Logistics Coordinator

Emerson; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A leading automation solutions provider seeks a Service and Logistics Coordinator in Dubai. This role involves coordinating service operations for the Marine Solutions team, ensuring customer satisfaction, and managing logistics tasks like documentation, scheduling, and inventory. Candidates must have a degree in Electrical/Electronic Marine or related fields and at least 2 years of service coordination experience, along with strong organizational and communication skills. A UAE driving license is preferred, and applicants should be willing to travel up to 30% of the time.

Benefits

Medical insurance

Employee Assistance Program

Tuition reimbursement

Flexible time off plans

Qualifications

• 2+ years experience in service coordination or logistics.
• Knowledge of shipping procedures, documentation, and incoterms.
• UAE driving license is an added advantage.

Responsibilities

• Plan schedule and coordinate service engineer mobilization.
• Track service job progress and update customers.
• Perform Level 1 support to the customer.
• Handle customer complaints related to service delivery.
• Manage import/export documentation and customs clearance.

Skills

Organizational skills

Multitasking

Strong communication

Service-oriented mindset

Education

Bachelor's degree/Diploma in Electrical/Electronic Marine or Instrumentation

Tools

Microsoft Office (Excel, Word, Outlook)

Oracle

Job description

A leading automation solutions provider seeks a Service and Logistics Coordinator in Dubai. This role involves coordinating service operations for the Marine Solutions team, ensuring customer satisfaction, and managing logistics tasks like documentation, scheduling, and inventory. Candidates must have a degree in Electrical/Electronic Marine or related fields and at least 2 years of service coordination experience, along with strong organizational and communication skills. A UAE driving license is preferred, and applicants should be willing to travel up to 30% of the time.