Manager _ Marketplace Operations

TECCODD; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic ecommerce company in Dubai is seeking an experienced Marketplace Operations Assistant Manager to optimize daily operations across various online stores. Key responsibilities include overseeing multi-store management, ensuring inventory control, coordinating with logistics providers, and reporting on performance metrics. The ideal candidate will have a Bachelor's degree in Business Operations or related fields and 3-5 years of relevant experience. Proficiency in inventory management systems and strong analytical skills are essential for success in this role.

Qualifications

• 3-5 years of experience in marketplace or ecommerce platforms.
• Proven experience managing multiple stores across platforms.
• Ability to work with cross-functional teams and third-party vendors.

Responsibilities

• Oversee operations of multiple online stores.
• Work closely with logistics providers and vendors.
• Monitor stock levels and maintain accurate inventory data.
• Forecast demand and coordinate timely restocking.
• Ensure adherence to marketplace policies and quality standards.

Skills

Inventory management

Strong organisational skills

Analytical skills

Communication skills

Multitasking

Education

Bachelor's degree in Business Operations, Supply Chain or related field

Tools

Excel

Google Sheets

Marketplace dashboards

Inventory management systems

Job description

We are looking for an experienced Marketplace Operations Assistant Manager to manage and optimize day‑to‑day operations across multiple online stores. This role involves close coordination with third‑party partners and a strong focus on inventory management ensuring that par stock levels are maintained to avoid overstocking or stockouts across all platforms.

Key Responsibilities:

• MutiStore Management: Oversee the operations of multiple online stores on platforms such as Talabat, Careem, Noon, etc.
• Third Party Coordination: Work closely with logistics providers, fulfilment centres and external vendors to ensure smooth order processing, delivery and returns.
• Inventory Control: Monitor stock levels across all stores, maintain accurate inventory data and ensure par stock levels are maintained at all times.
• Replenishment Planning: Forecast demand and coordinate timely restocking with suppliers and the warehouse to prevent stockouts or excess inventory.
• Listing & Catalog Management: Ensure that all product listings are accurate, updated and optimised for each marketplace.
• Order Fulfilment Oversight: Ensure timely and accurate processing of customer orders in coordination.
• Reporting & Analysis: Generate and analyse regular reports on sales, inventory turnover, stock coverage and order fulfilment KPIs.
• Operational Compliance: Ensure adherence to marketplace policies, shipping SLAs and quality standards.
• Process Optimization: Identify and implement opportunities for automation and operational efficiency improvements.

Requirements:

• Bachelors degree in Business Operations, Supply Chain or a related field.
• 35 years of experience in marketplace or ecommerce platforms.
• Proven experience managing multiple stores across platforms.
• Strong inventory management skills with experience in par stock planning and replenishment.
• Proficient in using marketplace dashboards, inventory management systems and Excel/Google Sheets.
• Strong organisational, analytical and communication skills.
• Ability to multitask and work with cross‑functional teams and third‑party vendors.

Preferred Qualification:

• Experience working with Marketplace platforms.
• Knowledge of demand planning and forecasting.
• Familiarity with ecommerce automation tools.
• Background in logistics or supply chain is a plus.