Luxury Residences Operations & Guest Experience Lead

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Residences Manager responsible for overseeing operations at the Raffles Residences. The role involves ensuring high-quality service delivery, managing the budget, and leading a dedicated team to provide an exceptional resident experience. Ideal candidates have at least 5 years of experience in luxury hospitality, fluent in Russian and English, and possess strong leadership and interpersonal skills.

Qualifications

• Minimum 5 years of experience in luxury hospitality or high-end property management.
• Proven experience managing teams and resident services in a luxury environment.

Responsibilities

• Oversee all residential operations for the Raffles Residences.
• Ensure high-quality service delivery and resident satisfaction.
• Manage the Residences budget and coordinate with the Hotel Manager.

Skills

Fluency in Russian

Excellent command of English

Operational and service acumen

Leadership in managing multicultural teams

Excellent organizational and problem-solving skills

Strong communication and interpersonal skills

Education

Degree in Hospitality Management

Business Administration or related field

Job description

A luxury hospitality company in Dubai is seeking a Residences Manager responsible for overseeing operations at the Raffles Residences. The role involves ensuring high-quality service delivery, managing the budget, and leading a dedicated team to provide an exceptional resident experience. Ideal candidates have at least 5 years of experience in luxury hospitality, fluent in Russian and English, and possess strong leadership and interpersonal skills.