Luxury Reservations Specialist

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious luxury hotel in Dubai is seeking candidates for reservations with a focus on outstanding customer service and sales. Responsibilities include representing the hotel's image, assisting guests in a high-pressure environment, and achieving sales targets. Candidates should have a minimum of 6 months of experience in a similar role within a luxury hotel, along with strong teamwork skills and proficiency in Opera and Microsoft applications.

Qualifications

• Minimum 6 months of reservations experience with a luxury 5-star hotel.
• Demonstrate experience working in a high-volume, high-pressure environment.
• Experience in a multi-cultural environment.

Responsibilities

• Represent the company by following standard operating procedures.
• Proactively sell all products and services within the property.
• Handle queries through telephone, fax, and email.

Skills

Customer service

Sales skills

Teamwork

Integrity

Tools

Opera

Microsoft applications

Job description

A prestigious luxury hotel in Dubai is seeking candidates for reservations with a focus on outstanding customer service and sales. Responsibilities include representing the hotel's image, assisting guests in a high-pressure environment, and achieving sales targets. Candidates should have a minimum of 6 months of experience in a similar role within a luxury hotel, along with strong teamwork skills and proficiency in Opera and Microsoft applications.