Luxury Reception Manager — Five-Star Guest Experiences

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Dubai is seeking a Reception Manager to deliver exceptional customer service and form strong relationships with guests. The successful candidate will have 2-3 years of experience in a similar role, a passion for the Food & Beverage industry, and excellent communication skills. This role offers a competitive, tax-free salary, generous benefits, and opportunities for career growth within a vibrant and inclusive environment.

Benefits

Competitive tax-free salary in AED

Generous food and beverage privileges

Comprehensive health insurance, including dental

Annual flights home

Life insurance

Incentive program

Colleague wellness initiatives

Strong emphasis on learning and development

Qualifications

• Minimum 2–3 years’ experience in a similar role in a luxury hotel or restaurant.
• Willing to work flexible hours.
• Deep passion for the Food & Beverage industry and guest experience.

Responsibilities

• Deliver five-star customer service to guests.
• Form strong relationships with hotel guests and regulars.
• Act as a sales ambassador, encouraging repeat business.
• Build and manage the guest database.

Skills

Excellent communication skills

Interpersonal skills

Customer service orientation

Sales skills

Job description

A leading luxury hotel in Dubai is seeking a Reception Manager to deliver exceptional customer service and form strong relationships with guests. The successful candidate will have 2-3 years of experience in a similar role, a passion for the Food & Beverage industry, and excellent communication skills. This role offers a competitive, tax-free salary, generous benefits, and opportunities for career growth within a vibrant and inclusive environment.