Luxury Hotel Concierge — Guest Services & Arrangements

St. Regis; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai seeks individuals to respond to guest service requests and maintain hotel quality standards. Candidates are expected to handle guest inquiries and assist with special arrangements while creating a positive experience. No prior experience is necessary, but a high school diploma or G.E.D. equivalent is required. This position involves active customer engagement and adhering to company policies to ensure safety and satisfaction.

Qualifications

• No related work experience is required.
• No supervisory experience is required.
• No specific license or certification is necessary.

Responsibilities

• Respond to guest requests for services and arrangements.
• Monitor club lounge for seating availability and guest well-being.
• Report accidents and complete safety training.

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Dubai seeks individuals to respond to guest service requests and maintain hotel quality standards. Candidates are expected to handle guest inquiries and assist with special arrangements while creating a positive experience. No prior experience is necessary, but a high school diploma or G.E.D. equivalent is required. This position involves active customer engagement and adhering to company policies to ensure safety and satisfaction.