Luxury Client Advisor (Dubai & Sharjah)

MINIMALIST; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail brand in Dubai is seeking a Retail Sales Executive to engage with customers and foster relationships. The ideal candidate will have at least 2 years of experience in customer-facing sales in luxury goods, along with strong communication skills in both English and Arabic. This role offers a competitive salary, health insurance, and opportunities for growth in a dynamic work environment.

Benefits

Competitive salary with performance-based incentives

UAE visa and permits

Health insurance

Annual flight ticket allowances

Growth and long-term development opportunities

Challenging work environment

Professional team of specialists

Qualifications

• Minimum of 2 years of experience in customer-facing sales roles within the UAE in luxury, watches, or jewelry.
• Outstanding communication skills in both English and Arabic.

Responsibilities

• Welcome and engage customers, providing detailed product information.
• Recommend products tailored to customers' preferences and finalize purchases.
• Address customer queries and resolve issues promptly.
• Increase sales through explaining promotions and special offers.
• Keep track of sales records and optimize performance.
• Uphold the brand’s standards in customer interactions.

Skills

Communication skills in English

Communication skills in Arabic

Education

Relevant academic degree in Marketing, Business Administration, Psychology, or similar

Certification in sales management from accredited providers

Job description

About Us

Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores now open in the UAE, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and use only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.

The Role

As Retail Sales Executive, you will be in direct touch with our customers on a daily basis across our stores in the UAE. We don’t sell - we forge relationships. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping.

Responsibilities

• Welcome and engage customers, providing detailed product information and building rapport with the customers.
• Actively approach and assist customers, answer questions, understand their needs and recommend products tailored to their preferences, and convince customers to finalize a purchase.
• Address customer queries and resolve issues promptly and professionally.
• Increase sales through explaining promotions, special offers, discounts, and other sales tools that the business is utilizing.
• Independently keep track of sales records, coordinate with respective departments, and optimize performance.
• Uphold the brand’s standards of excellence in every customer interaction.

Requirements

• A minimum of 2 years of relevant experience in customer-facing sales roles within the UAE in luxury, watches, or jewelry;
• Ideally a relevant academic degree in Marketing, Business Administration, Psychology, or similar;
• Ideally relevant certification in sales management from accredited providers;
• Outstanding communication skills in English;

Outstanding communication skills in Arabic.

What we offer

• Competitive salary with performance-based incentives
• UAE visa and permits
• Health insurance
• Annual flight ticket allowances
• Growth and long-term development opportunities
• Long-term perspective in a rapidly expanding, future-oriented organization
• An engaging and challenging work environment with a motivated & professional team of specialists