Luxurious Butler & Guest Relations Concierge

Jumeirah; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in the UAE is seeking a Butler to join the Guest Relations department at their latest luxury hotel. The successful candidate will be responsible for greeting guests, handling luggage, processing orders, and maintaining high service standards. Ideal candidates should possess strong problem-solving abilities, teamwork skills, and attention to detail. The role offers a competitive salary, generous food and beverage benefits, and excellent healthcare packages, making it an attractive opportunity for those looking to grow within the hospitality industry.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave package

Health care package

Life insurance

Functional incentives

Responsibilities

• Greet and escort guests to their room, handle guests’ luggage and ensure cleanliness.
• Anticipate customer needs and expectations, providing appropriate services.
• Process orders accurately and maintain knowledge of menu items.
• Carry out guest registration and administrative tasks as per service standards.
• Recognize customer dissatisfaction and take action to resolve.
• Maintain operation and cleanliness of the Butler Pantry and Reception Desk.

Skills

Problem solving

Team work

Creative

Project Management Skills

Detail orientated

Job description

A luxury hospitality brand in the UAE is seeking a Butler to join the Guest Relations department at their latest luxury hotel. The successful candidate will be responsible for greeting guests, handling luggage, processing orders, and maintaining high service standards. Ideal candidates should possess strong problem-solving abilities, teamwork skills, and attention to detail. The role offers a competitive salary, generous food and beverage benefits, and excellent healthcare packages, making it an attractive opportunity for those looking to grow within the hospitality industry.