Lux Front Office Manager – Dubai (Internal Mobility)

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hospitality group in the United Arab Emirates is seeking a Front Office Manager for its prestigious property. This role involves fostering a positive work environment, managing guest satisfaction, and overseeing budget preparation. Candidates should have a few years of luxury hospitality experience and a BSc in Hospitality. The company offers a supportive environment with excellent benefits, including shared accommodation and a competitive tax-free salary paid in UAE Dirhams (AED).

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and beverage

Company-provided shared accommodation

Comprehensive healthcare coverage

Paid annual leave and flight from home country

Qualifications

• At least a few years of luxury hospitality experience in a similar role.
• BSc in Hospitality or relevant field from an accredited university.
• Intermediate to advanced skills in Microsoft Office programs.
• Strong technical and soft skills.

Responsibilities

• Foster a positive work environment and promote teamwork in the Front Office.
• Delegate tasks and coach colleagues to achieve desired results.
• Oversee the Opera system maintenance for accurate reservations.
• Analyze Guest Satisfaction Reports for service improvement.
• Handle guest complaints to maintain satisfaction.
• Prepare the departmental budget to optimize revenue.

Skills

Luxury hospitality experience

Team leadership

Budget management

Guest satisfaction analysis

Microsoft Office programs

Communication skills

Problem solving

Education

BSc in Hospitality or relevant field

Job description

A leading luxury hospitality group in the United Arab Emirates is seeking a Front Office Manager for its prestigious property. This role involves fostering a positive work environment, managing guest satisfaction, and overseeing budget preparation. Candidates should have a few years of luxury hospitality experience and a BSc in Hospitality. The company offers a supportive environment with excellent benefits, including shared accommodation and a competitive tax-free salary paid in UAE Dirhams (AED).