Lux Front Desk Concierge & Membership Specialist

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury fitness center in the United Arab Emirates is seeking a Receptionist to provide a warm and professional front desk experience. You will handle check-ins and manage inquiries while maintaining high standards of customer service. The ideal candidate holds a graduate degree, has at least 2 years of experience in a luxury gym environment, and is skilled in CRM management. This is a great opportunity for someone energetic and presentable who is passionate about delivering exceptional service.

Qualifications

• Presentable and energetic with a passion for delivering luxury service.
• Minimum 2 years of experience in a luxury gym environment.
• Experience with CRM or membership management systems.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Respond to phone calls, WhatsApp messages, and emails promptly.
• Enter and update member information in the CRM system.
• Ensure cleanliness and organization of front desk and lobby areas.

Skills

Customer service

CRM management

Front desk operations

Education

Graduate degree

Job description

A luxury fitness center in the United Arab Emirates is seeking a Receptionist to provide a warm and professional front desk experience. You will handle check-ins and manage inquiries while maintaining high standards of customer service. The ideal candidate holds a graduate degree, has at least 2 years of experience in a luxury gym environment, and is skilled in CRM management. This is a great opportunity for someone energetic and presentable who is passionate about delivering exceptional service.