Logistics CS Specialist - Dubai, Flight & Annual Bonus

RTC1 Recruitment Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global recruitment agency is seeking a Customer Service Agent in Dubai. The role requires coordinating customer orders, managing logistics documentation, and ensuring efficient communication across departments. Candidates must have a Bachelor’s degree and at least 2 years of experience in a relevant sector, with a preference for Arabic-speaking applicants aged 37 and below. Competitive salary and benefits are offered, including an annual flight ticket and bonus.

Benefits

Annual flight ticket for self

Annual bonus

Qualifications

• Open to Arabic speakers, only aged 37 and below.
• At least 2 years of UAE experience in the same role within aluminum/metal/logistics of building materials industry.
• Knowledge of import/export documentation and shipping regulations.

Responsibilities

• Coordinate customer orders, deliveries, and shipment schedules across departments.
• Manage ERP data entry, shipping documentation, and order tracking.
• Follow up with warehouse and purchasing teams on dispatches and ETAs.
• Handle import/export procedures and maintain accurate logistics records.

Skills

Arabic language proficiency

Customer service

ERP systems knowledge

Logistics management

Education

Bachelor’s degree in Management, Customer Service, or related field

Job description

A global recruitment agency is seeking a Customer Service Agent in Dubai. The role requires coordinating customer orders, managing logistics documentation, and ensuring efficient communication across departments. Candidates must have a Bachelor’s degree and at least 2 years of experience in a relevant sector, with a preference for Arabic-speaking applicants aged 37 and below. Competitive salary and benefits are offered, including an annual flight ticket and bonus.