Lobby Concierge: Guest Experience & Service

The Ritz-Carlton; Ras Al Khaimah; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel brand in the UAE seeks dedicated individuals to enhance the guest experience. In this role, you will engage with guests upon arrival, respond to requests for amenities, and provide information about local attractions. Candidates should have at least one year of relevant experience and a high school diploma. Excellent communication, teamwork skills, and adherence to safety protocols are essential. Join our prestigious team and be part of delivering exceptional service standards every day.

Qualifications

• At least 1 year of related work experience is required.
• No supervisory experience is needed.
• Demonstrated guest service skills are essential.

Responsibilities

• Engage hotel guests to enhance their service experience.
• Respond to guest requests for special arrangements.
• Develop and maintain positive working relationships with others.

Skills

Guest service engagement

Local area knowledge

Communication skills

Team collaboration

Safety compliance

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in the UAE seeks dedicated individuals to enhance the guest experience. In this role, you will engage with guests upon arrival, respond to requests for amenities, and provide information about local attractions. Candidates should have at least one year of relevant experience and a high school diploma. Excellent communication, teamwork skills, and adherence to safety protocols are essential. Join our prestigious team and be part of delivering exceptional service standards every day.