Lobby Ambassador (Female)

Minor International; Abu Dhabi; On-site; AED 120,000 - 200,000; Part time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a part-time Front Office Associate to welcome guests and handle inquiries. The ideal candidate must have a high school diploma, excellent English skills, and at least one year of experience in a similar role in a luxury hotel. Passion for excellent service and strong communication skills are essential for delivering top-notch guest experiences.

Qualifications

• Similar experience in Front Office.
• At least 1 year in the same position.
• Luxury hotel experience is a must.

Responsibilities

• Welcome guests and handle inquiries in an attentive manner.
• Maintain complete knowledge of hotel products and services.
• Ensure high standards of service and guest satisfaction.

Skills

Excellent command in English

Speaking second international language

Multi-tasking abilities

Outgoing personality

Great communication skills

Education

High School diploma

Job description

• To welcome the guests anticipate their needs and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
• To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Anantara at all times.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• To develop a close and harmonious working relationship with all hotel departments.
• To attend hotel events daily shift briefings and training to improve professional skills.

Qualifications :

• Excellent command in English
• Speaking second international language is an advantage(eg. German French Etc.)
• Similar experience in Front Office
• Multi tasking abilitys
• Outgoing personality digitally savvy training skills will be added advantage
• High School diploma
• Previous experience in same positionfor at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills

Additional Information :

Relocate to remote area

Remote Work :

No

Employment Type :

Part-time