Lifecycle Services Technical Quote Coordinator

Emerson; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai is seeking a Technical Quote Coordinator to support customer technical and quotation needs for parts. The ideal candidate has a Bachelor’s degree in engineering and at least 2 years of experience in a technical support role. Responsibilities include preparing parts quotations and identifying qualified suppliers. This position offers a competitive benefits package and emphasizes work-life balance.

Benefits

Medical insurance plans

Employee Assistance Program

Flexible competitive benefits

Paid parental leave

Tuition reimbursement

Work-life balance initiatives

Qualifications

• At least 2 years of work experience as a Technical Support Engineer or equivalent.
• Ability to read and interpret engineering drawings, instruction manuals and product bulletins.

Responsibilities

• Prepare Parts Quotation for Fisher Valves.
• Provide the first‑time quotes for valve assembly spare parts.
• Recommend spare part numbers based on customer needs.
• Provide technical support for part number identification.
• Calculate list price based on global pricing guidelines.
• Identify and select qualified suppliers for parts production.

Skills

Knowledge of control valves

General understanding of material

Commitment

Education

Bachelor’s degree in engineering

Job description

Job Summary

Emerson Final Control Organization has a variety of smart technology product offerings that help control maintenance costs while enhancing performance and life expectancy of emergency shutdown on/off or control valves. The solutions available are many and are offered through the Final Control Organization’s four business verticals: Flow Controls, Pressure Management, Isolation Valves, and Actuation Technologies. In the Middle East & Africa (MEA) World Area we are gearing ourselves up for new challenges and are therefore excited to announce the open role of Technical Quote Coordinator under Flow Controls Lifecycle Services, to be based in Dubai, United Arab Emirates. The Technical Quote Coordinator will work with the front‑end team who handles customer technical and quotation support for parts.

In This Role Your Responsibilities will be:

• Prepare Parts Quotation for Fisher Valves for sales and LBP channel
• Provide the first‑time quotes for valve assembly spare parts
• Recommend spare part numbers based on unit serial numbers, bill of materials, or installation
• Assist with part number identification for non‑recommended parts as required by the customer for equipment overhaul and repair
• Provide support for parts including materials weights and dimensions identification through system and part technical drawings
• Support in getting alternative parts which are still compatible with existing valve process fluid
• Compare new valve configuration against existing construction and provide the parts that are essential in changing the valve trim characteristics
• Provide price and delivery for Sempell items
• Calculate list price based on global pricing guidelines
• Understand Fisher specifications and procedures to enable proper selection of suppliers
• Identify qualified approved suppliers and send request for parts production sourcing
• Select best offer from various vendors to increase gross profit while considering supplier delivery performance
• Activate parts in FF2 based on list price and received delivery information from qualified vendors
• Handle quote requests for Nuclear items
• Generate Spare Part Interchangeability Record based on serial and tag numbers for installed base shutdown and turnaround to enhance KOB3 growth
• Follow up and expedite contacts to deliver support in a timely manner
• Generate monthly reports for management visibility on service levels and workload
• Other functions as assigned and necessary

Who you are

• Knowledge of control valves
• General understanding of material
• Always committed

For this Role You Will Need

• Bachelor’s degree in engineering
• At least 2 years of work experience as a Technical Support Engineer or equivalent

Preferred Qualifications that Set You Apart

• Experience with order detailing in the valve industry
• Ability to read and interpret engineering drawings, instruction manuals and product bulletins

Our Culture & Commitment to You!

At Emerson we prioritize a workplace where every employee is valued, respected and empowered to grow. We foster an environment that encourages innovation, collaboration and diverse perspectives because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your family’s physical, mental, financial and social needs. We provide medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition and much more. Our culture prioritizes work‑life balance and offers flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end‑to‑end development from onboarding through senior leadership. We provide a wide range of development opportunities including face‑to‑face and virtual training, mentorship and coaching, project management and on‑the‑job training.

Required Experience: IC