Leisure Travel Reservations Specialist

Emirates Airlines - Other locations; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airline company in Dubai is seeking a Customer Service Agent with leisure reservations experience to manage and book customized holiday packages. The ideal candidate will have strong attention to detail, a minimum of one year of GDS experience, and a commitment to delivering exceptional customer service. In addition to a competitive salary, the role offers travel benefits and discounts on flights and hotel stays. This is an exciting opportunity to thrive in a cosmopolitan environment.

Benefits

Travel benefits and discounts on flights

Discounts on hotel stays

Qualifications

• Minimum of one (1) year of experience within a Leisure Reservations team.
• Proven experience in making bookings and management of holiday packages.
• Minimum of one (1) year GDS experience in Sabre, Galileo, or Amadeus.

Responsibilities

• Handle customer inquiries related to holiday packages and bookings.
• Manage, coordinate, and customize leisure travel packages.
• Ensure all bookings are properly documented.

Skills

Customer service excellence

Attention to detail

GDS experience (Sabre, Galileo, Amadeus)

Education

IATA certification

Job description

A leading airline company in Dubai is seeking a Customer Service Agent with leisure reservations experience to manage and book customized holiday packages. The ideal candidate will have strong attention to detail, a minimum of one year of GDS experience, and a commitment to delivering exceptional customer service. In addition to a competitive salary, the role offers travel benefits and discounts on flights and hotel stays. This is an exciting opportunity to thrive in a cosmopolitan environment.