Legal & Police Ops Specialist — Back‑Office Fraud & Compliance

First Abu Dhabi Bank; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent financial institution in Ras Al Khaimah seeks an individual for a full-time role. The successful candidate will assist in legal requests, manage fraud inquiries, and provide essential back office support for account activities. A bachelor’s degree and experience in customer service or legal fields are needed, along with excellent communication skills in English and Arabic. Strong knowledge of bank policies is a plus. This role requires adherence to organizational values and continuous improvement efforts.

Qualifications

• 1-2 years experience in customer services/call centre; candidates without experience will also be considered.
• Good knowledge of bank policies and procedures.
• Minimum 1 year experience, preferably legal experience.

Responsibilities

• Assist in police and legal requests.
• Investigate fraud-related inquiries and coordinate with internal departments.
• Provide back office support for accounts opening and maintenance.

Skills

Customer service experience

Legal experience

Excellent communication in English & Arabic

Education

Bachelor degree

High School / Diploma

Job description

A prominent financial institution in Ras Al Khaimah seeks an individual for a full-time role. The successful candidate will assist in legal requests, manage fraud inquiries, and provide essential back office support for account activities. A bachelor’s degree and experience in customer service or legal fields are needed, along with excellent communication skills in English and Arabic. Strong knowledge of bank policies is a plus. This role requires adherence to organizational values and continuous improvement efforts.