Learning Development Coordinator Part-Time Emiratis Only - Conrad Abu Dhabi Etihad Towers

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Learning & Development Coordinator to enhance staff training and development. The role involves assessing training needs, delivering quality training sessions, and collaborating with various departments to achieve training objectives. Ideal candidates should have previous HR/training experience and excellent communication skills. This position promises a dynamic work environment focused on delivering exceptional service and fostering employee growth.

Qualifications

• Demonstrated knowledge of hospitality is advantageous.
• Commitment to delivering high levels of customer service.
• Excellent grooming standards required.

Responsibilities

• Identifying and providing training to internal customers.
• Assisting departments in achieving training objectives.
• Coordinating and administering vocational qualification programs.
• Preparing and conducting in-house training courses.

Skills

Previous experience in HR/training

Good communication and people skills

Positive attitude

Flexibility to respond to varied situations

Ability to work under pressure

Ability to work independently or in teams

Job description

What are we looking for

A Learning & Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous experience in HR/training
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Learning & Development Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing

As a Learning & Development Coordinator you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Learning & Development Coordinator will also be required to assist departments in achieving training objectives. Specifically you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to internal customers
• Assist in coordinating and administering Vocational Qualification
• Adhere to inhouse training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department HR Manager and Training Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare organise administer and conduct inhouse training courses ie. Recruitment and Selection Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

Required Experience

IC