Leads Manager

OK.com; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A real estate company in Dubai is seeking a proactive Leads Manager to manage and optimize incoming leads for their sales team. The successful candidate will ensure leads are qualified and efficiently distributed to increase conversion rates. Responsibilities include responding to leads from various channels, maintaining records in a CRM system, and preparing performance reports. Ideal candidates have experience in lead management, strong communication skills, and the ability to work under pressure. A competitive compensation package is offered.

Benefits

Performance-based incentives

Training and continuous support

Career growth opportunities

Qualifications

• Proven experience in real estate lead management or sales coordination.
• Experience using CRM systems is essential.
• Good English skills required; Arabic is a plus.

Responsibilities

• Manage and respond to inbound leads from multiple channels.
• Qualify and filter leads before assigning to consultants.
• Ensure fast response time and proper follow-up on leads.
• Monitor lead performance and conversion rates.
• Prepare daily reports on leads status and follow-ups.

Skills

Strong communication skills

Organizational skills

Sales-oriented mindset

Attention to detail

Ability to multitask

Good English

Ability to work in a team

Tools

CRM systems

Job description

Job Overview

We are looking for a proactive and analytical Leads Manager to manage, qualify, and optimize incoming leads for our real estate sales team in Dubai. The ideal candidate will ensure that all leads are properly followed up, distributed, and converted into high-quality opportunities for property consultants.

Key Responsibilities

• Manage and respond to inbound leads from multiple channels (portals, social media, campaigns, referrals)
• Qualify and filter leads before assigning them to property consultants
• Ensure fast response time and proper follow-up on all leads
• Distribute leads fairly and efficiently to the sales team
• Monitor lead performance and conversion rates
• Maintain accurate records and updates in the CRM system
• Coordinate with sales team to improve lead quality and closing ratios
• Identify inactive or low-quality leads and re-engage or discard accordingly
• Stay updated on market trends and buyer behavior in Dubai
• Prepare daily reports on leads status, follow-ups, and performance
• Other relevant tasks may be assigned by management.
• All assigned work must be reported daily to the reporting manager.

Compensation & Benefits

• Expected Total Compensation: +18,000 AED
• Includes base pay and performance-based commission
• Performance-Based Incentives (based on lead conversion & team performance)
• Training and continuous support
• Career growth opportunities within the company

Skills

Requirements

• Proven experience in real estate lead management or sales coordination
• Strong communication and organizational skills
• Sales-oriented mindset with strong attention to detail
• Experience using CRM systems
• Ability to multitask and work under pressure
• Good English required (Arabic is a plus)
• Ability to work independently and within a team