Lead Project Manager- Cards Conversion

PayTech Nexus Ltd; Abu Dhabi; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Project Manager for a pivotal role in overseeing a comprehensive card conversion program. This position involves setting up a project management office, coordinating between key stakeholders, and ensuring seamless execution of the migration process. With a focus on portfolio optimization and customer conversion, the successful candidate will leverage their extensive project management experience to drive performance and achieve project milestones. If you are a proactive leader with a strong background in banking and payment solutions, this opportunity is designed for you.

Qualifications

• 10+ years of project management experience in banking/payment projects.
• Strong leadership and communication skills for stakeholder coordination.

Responsibilities

• Lead the setup of a project management office for a card conversion program.
• Coordinate with various teams to ensure project execution as per the masterplan.

Skills

Project Management

Portfolio Optimization

Customer Conversion Processes

Stakeholder Coordination

Risk Management

Analytical Skills

Education

Bachelor's Degree in Project Management

PMP Certification

Job description

JOB TITLE : Lead Project Manager Cards Conversion

TERM : 12 months

RELEVANT EXPERIENCE : 10+ years of relevant experience

MANDATORY REQUIREMENTS

• Excellent understanding of portfolio optimization and customer conversion processes

PURPOSE OF JOB

The Project Manager will be responsible for setting up and leading a project management office to oversee the execution of a comprehensive conversion program. This role will act as the primary coordination point between Mastercard and the client, ensuring seamless communication and coordination. The client will be migrating their card portfolio from one card scheme to another.

TASKS

Role Requirements

• Setting up a project management office to oversee the execution of the conversion program;
• Developing and agreeing on the overall Migration Masterplan, considering all required elements;
• Acting as the single point of contact between Mastercard and the Client regarding the conversion program;
• Driving operational aspects of the conversion, including documentation of the proposed customer conversion journey;
• Coordinating with client teams such as IT, Marketing, Procurement, and Product to ensure tasks are executed as per the masterplan;
• Overseeing and driving the day-to-day execution of the conversion;
• Coordinating between different internal and external stakeholders;
• Managing and documenting Risks, Issues, and Dependencies for the conversion, ensuring appropriate escalation when needed;
• Monitoring and reporting on conversion performance regularly;
• Driving portfolio optimization activities to achieve desired post-conversion portfolio behavior;
• Providing continuous and regular reporting on conversion performance;
• Reporting to the Steering Committee and executing overall project governance.

KPIs / OKRs :

• Successful setup and operation of the project management office;
• Timely and effective development and agreement of the Migration Masterplan;
• Accurate documentation of the customer conversion journey;
• Achievement of conversion performance targets;
• Effective stakeholder coordination and communication;
• Successful execution of portfolio optimization activities;
• Adherence to project timelines and milestones;
• Effective management and resolution of issues and roadblocks;
• Regular and accurate project status reporting.

Knowledge and Experience

• Bachelor's degree in a related field (e.g., project management, engineering, technology); PMP (or similar) project management certification;
• 10+ years of experience in project management, especially in complex banking/payment projects;
• Strong project management skills focusing on large-scale conversion programs;
• Experience with banking/payment product launches and solutions deployment across multiple markets;
• Strong knowledge of project management and technology delivery methodologies;
• Excellent understanding of portfolio optimization and customer conversion processes;
• Technical knowledge and ability to collaborate with technology teams;
• Excellent leadership, communication, and interpersonal skills;
• Strong problem-solving and analytical skills to manage project risks;
• Experience managing schedules and resources to deliver projects on time and within quality standards;
• Ability to work efficiently in a fast-paced environment with multiple priorities;
• Proactive, detail-oriented, and solution-focused approach.