Laundry Supervisor

Hilton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking a Laundry Supervisor in Dubai to oversee daily operations in the Laundry Department. The successful candidate will ensure quality controls, manage team training, and maintain cleanliness. Ideal applicants should have previous experience in the hotel or leisure sector and supervisory roles. This position offers an opportunity to contribute to the guest experience in a vibrant hospitality environment.

Qualifications

• Previous hotel or leisure sector experience.
• Previous experience at Supervisory level.

Responsibilities

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes.
• Maintain cleanliness of the laundry area.
• Train, develop and appraise the laundry team.
• Ensure linen and housekeeping supplies are ordered and controlled.
• Carry out stock takes.
• Ensure par stocks are maintained.

Skills

Good organisational and planning skills

Good communication skills

Job description

What are we looking for

A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Good organisational and planning skills
• Good communication skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel or leisure sector experience
• Previous experience at Supervisory level

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What will I be doing

As a Laundry Supervisor you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage overall daily operations of the Laundry Department
• Ensure quality controls are in place for all laundry processes rejecting any exceptions
• Maintain cleanliness of the laundry area
• Train develop and appraise the laundry team
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
• Carry out stock takes
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Manage customer service issues quickly and effectively
• Oversee the issuing of linen via a requisition system
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the hotels management

EOE/AA/Disabled/Veterans

Required Experience

Manager