Laundry Supervisor

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Laundry Supervisor to manage daily operations of the Laundry Room. Responsibilities include ensuring quality controls, maintaining cleanliness, and training the laundry team. The ideal candidate should possess strong organizational and communication skills with previous experience in the hotel or leisure sector being advantageous.

Qualifications

• Previous hotel or leisure sector experience is advantageous.
• Previous experience at Supervisory level is advantageous.

Responsibilities

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes.
• Maintain cleanliness of the laundry area.
• Train, develop, and appraise the laundry team.
• Manage customer service issues quickly and effectively.

Skills

Good organisational and planning skills

Good communication skills

Job description

Job Overview

Laundry Supervisor (HOT0BVUL)

Note: Location: Embassy Suites by Hilton Dubai Business Bay, Al Abraj Street, Business Bay Dubai

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

Responsibilities

• Manage overall daily operations of the Laundry Department
• Ensure quality controls are in place for all laundry processes, rejecting any exceptions
• Maintain cleanliness of the laundry area
• Train, develop, and appraise the laundry team
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
• Carry out stock takes
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Manage customer service issues quickly and effectively
• Oversee the issuing of linen via a requisition system
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the hotel's management

Qualifications

• Good organisational and planning skills
• Good communication skills
• Previous hotel or leisure sector experience (advantageous)
• Previous experience at Supervisory level (advantageous)

About Hilton

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!