L2 Technical Support Engineer ITIL- MCSE

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions company in Dubai is looking for an L2 Technical Support Engineer to join their UAE operations. The role requires familiarity with ITIL, MCSE, CCNA, and excellent customer service skills. The ideal candidate is proactive, technically savvy, and ready to work immediately. This is a full-time, on-site position.

Skills

troubleshooting analytical skills

Excellent communication and customer service abilities

Good knowledge of networking telecommunication systems and Microsoft technologies

Familiarity with ITSM processes

Proactive self-motivated and keen to stay updated with modern technologies

Education

ITIL certification

MCSE certification

CCNA certification

Office 365 certification (preferred)

Job description

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions:

Required Certifications

• ITIL
• MCSE
• CCNA
• Office 365 certification (preferred)

Skills & Competencies

• troubleshooting analytical skills
• Excellent communication and customer service abilities
• Good knowledge of networking telecommunication systems and Microsoft technologies
• Familiarity with ITSM processes
• Proactive self-motivated and keen to stay updated with moderntechnologies

Joining time frame: (Immediate - 30 days)

Remote Work :

No

Employment Type :

Full-time