Korean speaking Account Manager for Dubai Office

The Lemon Consulting; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A consulting firm in Dubai is seeking an experienced Account Manager to serve as the main point of contact for clients and support their onboarding and engagement processes. The ideal candidate must have at least 12 years of experience in Account Management within the iGaming industry, be fluent in Korean and English, and possess excellent communication and negotiation skills. This role offers a dynamic work environment with a strong emphasis on building long-term client relationships and providing proactive support.

Benefits

Excellent remuneration package

Dynamic international team

Guidance and tools for career potential

Paid training

Performance bonuses

Private health insurance

Qualifications

• 12 years of experience in Account Management within the iGaming industry.
• Ability to build strong client relationships and contribute to account growth.
• Strong commercial awareness.

Responsibilities

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships.
• Support onboarding processes for clients.
• Provide regular performance updates and reports.
• Address and resolve client issues promptly.

Skills

Fluent in Korean

Fluent in English

Interpersonal skills

Communication skills

Negotiation skills

Analytical abilities

Problem-solving skills

Microsoft Office proficiency

CRM familiarity

Adaptability

Job description

Position: Account Manager

Location: Onsite, Dubai, UAE

Employment type: Full-time

Remuneration: Base salary + bonuses

Duties and Responsibilities

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships to ensure satisfaction and retention.
• Support onboarding processes and guide clients through integrations, launches, or implementations.
• Collaborate with internal teams to deliver timely solutions that address client needs.
• Share and communicate relevant updates, offers, or promotions with clients.
• Identify opportunities to expand client engagement through upselling or cross-selling.
• Provide regular performance updates, reports, and insights to clients and management.
• Stay informed about industry trends and market developments to advise clients proactively.
• Address and resolve client issues promptly to maintain high service standards.
• Represent the company at industry events and client meetings when needed.

Requirements

• Native/fluent in Korean (C1), both oral and written. Fluent in English (B2)
• Essential to have 12 years of experience in Account Management within iGaming industry.
• Demonstrated ability to build strong client relationships and contribute to account growth.
• Excellent interpersonal, communication, and negotiation skills.
• Strong commercial awareness with good analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus.
• Proactive, adaptable, and professional work approach.
• Willingness to travel for client meetings or industry events.

Benefits

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career full potential
• Paid training
• Performance bonuses
• Private health insurance