Kitchens Dispatch Support Lead

Delivery Hero; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery company in Abu Dhabi is seeking a dedicated operator to manage deliveries efficiently. Responsibilities include receiving calls, monitoring routes, and addressing customer requests in a fast-paced environment. Ideal candidates will demonstrate strong multitasking abilities, reliability, and proficiency in Microsoft Office. This is a full-time position located on-site, with no remote work options available.

Qualifications

• Open to feedback and personal and professional improvement.
• Demonstrates punctuality, reliability, and sound judgement.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Receive calls and record significant information.
• Address problems and requests by transmitting information or providing solutions.
• Receive and dispatch orders for deliveries.
• Monitor the route and status of field units.

Skills

Microsoft Office: Word Excel

Ability to multitask

Punctuality

Reliability

Sound judgement

Open to feedback

Job description

Whats On Your Plate

• Receive calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for deliveries
• Use radio phone or computer to send crews vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders traffic obstacles and requirements
• Enter data in computer system and maintain logs and records of calls activities and other information

What Did We Order

Must have

• Microsoft Office: Word Excel
• Open to feedback and personal and professional improvement
• Demonstrates punctuality reliability and sound judgement
• Ability to multitask in a fast-paced environment

Nice to have

• Emerging expertise in cloud kitchens
• Experience in a similar industry/environment
• F&B industry experience

Remote Work : No

Employment Type : Fulltime