IT Support Engineer

Trustbend Packers & Movers; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A logistics company in Dubai is seeking an IT Support Engineer to ensure seamless IT operations. Key responsibilities include providing technical support for hardware and software, monitoring system performance, and managing IT inventory. The ideal candidate should have a bachelor's degree in IT and strong experience in technical roles, with solid problem-solving skills. This position offers an opportunity to contribute to the company's IT stability and efficiency.

Qualifications

• Bachelor’s degree in IT or similar.
• Experience as IT Support Engineer or similar role.
• Strong knowledge of Windows/Linux systems.

Responsibilities

• Provide technical support for hardware, software, and networking issues.
• Install and maintain computer systems.
• Monitor and troubleshoot system performance.

Skills

Technical support

Troubleshooting hardware and software

Networking protocols

Time management

Problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology or Computer Science

Job description

Overview

At Trustbend Packers & Movers, we understand that seamless IT operations are the backbone of efficiency in today’s business world. We are currently looking for a skilled and proactive IT Support Engineer to join our team in Dubai, ensuring smooth functioning of our systems, networks, and technology infrastructure.

Responsibilities

• Provide technical support for hardware, software, and networking issues.
• Install, configure, and maintain computer systems and applications.
• Monitor and troubleshoot system performance to ensure minimal downtime.
• Manage user accounts, email configurations, and system access.
• Perform routine system updates, patches, and backups.
• Ensure network security by monitoring and addressing vulnerabilities.
• Support staff with IT-related queries and provide timely resolutions.
• Maintain IT inventory and documentation for systems and assets.
• Coordinate with external vendors for IT equipment and services when required.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Support Engineer or in a similar technical role.
• Strong knowledge of Windows/Linux operating systems and networking protocols.
• Familiarity with troubleshooting hardware, printers, and office IT equipment.
• Good understanding of cybersecurity practices and data protection.
• Ability to prioritize tasks, manage time effectively, and work independently.
• Excellent problem-solving and communication skills.

Becoming part of Trustbend Packers & Movers in Dubai as an IT Support Engineer offers you the chance to play a vital role in maintaining the company’s IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you to our team.