IT & Networking Support Engineer

Dicetek LLC; Abu Dhabi; On-site; AED 70,000 - 90,000; Full time

Job summary

A technology services provider in Abu Dhabi is seeking a Technical Support Engineer. Responsibilities include managing service tickets, troubleshooting hardware and software issues, and providing support for networking problems. The ideal candidate should possess a bachelor's degree in Information Technology or Computer Science, as well as hands-on networking experience. This role also requires familiarity with system security and the ability to create accurate network documentation.

Qualifications

• UAE / Emirati nationality required.
• Hands-on experience in networking, routing, and switching.
• Ability to create network diagrams and documentation.

Responsibilities

• Address users' tickets regarding hardware and software issues.
• Resolve technical problems with LAN, WAN, and other systems.
• Manage file servers and printer servers.

Skills

Technical support

Networking

System security

Troubleshooting

Customer service

Education

Bachelor's degree in Information Technology or Computer Science

Job description

A technology services provider in Abu Dhabi is seeking a Technical Support Engineer. Responsibilities include managing service tickets, troubleshooting hardware and software issues, and providing support for networking problems. The ideal candidate should possess a bachelor's degree in Information Technology or Computer Science, as well as hands-on networking experience. This role also requires familiarity with system security and the ability to create accurate network documentation.