IT Analyst Application

Caterpillar; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology company in Dubai is seeking an IT Systems Analyst to optimize and support their application landscape. The role includes responsibility for system analysis, application support, data analysis, and project management. Candidates should have a Bachelor's degree in Computer Science and relevant experience in IT systems. The ideal candidate will demonstrate strong problem-solving abilities and communication skills, contributing to innovative IT solutions that drive business processes.

Benefits

Competitive Salary Package

Work-Life Balance

Growth Opportunities

Qualifications

• Strong understanding of business processes and workflows.
• 3-5 years of experience within IT systems and data concepts.
• Proficiency with data visualization tools.

Responsibilities

• Gather, analyze and document business requirements.
• Provide technical support and troubleshoot software applications.
• Extract, analyze, and interpret data for business decisions.

Skills

System Analysis

Technical Support

Data Analysis

Project Management

Vendor Management

Automation

Education

Bachelor’s Degree in Computer Science or related field

Tools

Power BI

SQL

Tableau

Job description

Career Area: Technology Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar you join a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation; here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

SPM Oil & Gas is a global provider of surface frac solutions bringing you quality products that keep the oilfield moving. Backed by the power of Caterpillar, SPM Oil & Gas is set to improve the lives of those in the communities where we work.

Role Summary

This position involves working with the SPM Oil and Gas Eastern Hemisphere business Information Technology and external vendors to maintain, optimize and support the infrastructure and application landscape. The ideal candidate will possess a blend of technical expertise, analytical skills, business acumen and strong communication abilities. The primary responsibility will be focused on business systems and related infrastructure. Candidates should have knowledge of cloud computing and process understanding.

What you will do

• System Analysis & Business Requirements
  • Gather, analyze and document business requirements from stakeholders.
  • Translate business needs into IT solutions ensuring alignment with company objectives.
  • Conduct gap analysis to identify areas for system improvements.
• Application & System Support
  • Provide technical support and troubleshoot software applications and IT systems.
  • Monitor system performance, security and reliability.
  • Manage software updates, patches and enhancements.
• IT Infrastructure & Security
  • Assist in network, database and server management to ensure smooth IT operations.
  • Ensure data security and compliance with industry regulations (e.g., GDPR, ISO 27001).
  • Identify and mitigate potential cybersecurity risks.
• Data Analysis & Reporting
  • Extract, analyze and interpret data to support business decision‑making.
  • Utilize BI tools like Power BI or SQL queries to create reports and dashboards.
  • Enhance data accuracy and integrity.
• Project Management & Implementation
  • Participate in IT projects including system upgrades, cloud migrations and application rollouts.
  • Collaborate with teams in software development and deployment.
• Vendor & Stakeholder Management
  • Coordinate with third‑party vendors for software procurement, integrations and licensing.
  • Serve as a liaison between technical teams and business stakeholders.
• Innovation & Continuous Improvement
  • Stay informed about emerging IT trends, automation and AI solutions.
  • Recommend process improvements and new technologies to optimize efficiency.
  • Support the adoption of cloud computing, DevOps or AI‑driven solutions.

What Will Put You Ahead

• Bachelor’s Degree in Computer Science or a related field of study; OR any combination of relevant experience, education and training equivalence.
• 35 years of experience within IT Systems and data concepts.
• Strong understanding of business processes and workflows.
• Proficiency with data visualization tools (Power BI, Tableau, ThoughtSpot).
• Superior organizational skills with a disciplined approach to implementation, support and documentation.
• Excellent analytical skills.
• Effective project management skills.
• Fluent in English, both spoken and written.

What We Offer

From day one you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work‑life balance and the growth opportunities you expect with a Fortune 100 company.

We value authenticity and encourage candidates to submit original personally crafted responses throughout our hiring process. Use of AI‑generated content may disadvantage your application.

Caterpillar is an Equal Opportunity Employer (EEO).