Intern - Revenue & Reservation

AccorHotels Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking a motivated Intern for the Revenue & Reservation department in Dubai. This internship offers valuable hands-on experience in a dynamic environment. Responsibilities include assisting with revenue management tasks, analyzing booking trends, and maintaining accurate records. Candidates should be pursuing a degree in Hospitality Management or a related field, possess strong customer service skills, and be proficient in Microsoft Office. This position is an excellent opportunity to gain insights into the hospitality industry.

Qualifications

• Currently pursuing a bachelor's degree in Hospitality Management, Business Administration, or related field.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• Strong customer service orientation with excellent communication skills.

Responsibilities

• Assist in daily revenue management tasks and reservation processes.
• Support the team in analyzing booking trends and occupancy rates.
• Help maintain accurate and up-to-date reservation records.

Skills

Customer service orientation

Communication skills

Attention to detail

Time management

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Company Description

OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

WHY WORK FOR ACCOR?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Novotel & Adagio Premium Dubai Al Barsha is seeking a motivated and detail-oriented Intern for our Revenue & Reservation department. This internship opportunity offers a chance to gain hands‑on experience in the dynamic hospitality industry while contributing to our team's success.

• Assist in daily revenue management tasks and reservation processes
• Support the team in analyzing booking trends and occupancy rates
• Help maintain accurate and up‑to‑date reservation records
• Collaborate with various departments to ensure smooth guest experiences
• Participate in revenue optimization strategies and initiatives
• Respond to customer inquiries and assist with booking modifications
• Contribute to the preparation of reports and presentations for management
• Attend team meetings and training sessions to enhance knowledge and skills

Qualifications

• Currently pursuing a bachelor's degree in Hospitality Management, Business Administration, or related field
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint
• Basic understanding of revenue management principles
• Strong customer service orientation with excellent communication skills
• Keen attention to detail and ability to maintain accurate records
• Effective time management and organizational skills
• Ability to work efficiently in a fast‑paced environment
• Basic knowledge of the hospitality industry preferred
• Fluency in English required; additional languages are a plus