Indoor Sales Representative

Visique Optometrists; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading optical retail chain in Abu Dhabi seeks an Indoor Sales Representative to provide exceptional customer service and promote eye care products. Responsibilities include assisting customers with frame selection, delivering sales plans, and maintaining store displays. The ideal candidate has strong communication skills, 1-2 years of sales experience, and a relevant degree. This position offers a vibrant work environment and the opportunity to grow within the team.

Qualifications

• 1-2 years of experience in sales or marketing.
• Good knowledge of Microsoft Office and hardware use.
• Extensive knowledge of company products.

Responsibilities

• Assist customers with the selection of frames and lenses based on needs.
• Deliver sales plans and cultivate customer relationships.
• Provide an exceptional customer experience.
• Instruct customers on how to wear and care for glasses.
• Prepare work orders and instructions for lens fabrication.
• Assist customers in resolving issues or concerns.
• Communicate daily with shop manager about sales activities.
• Maintain clean, organized, and stocked eyeglass displays.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Track and dispense eyeglass orders.

Skills

Excellent communication & presentation skills

Problem solving skills

Positive & active listening skills

Time Management skills

Education

Bachelor of Business Administration or relevant field

MBA

Tools

Microsoft Office

Job description

Job Brief

We are looking for an indoor sales representative. The applicant should be positive, energetic, professional and have a good personality with excellent customer service and communication skills. We would like to promote professional eye care products and services.

Responsibilities

• Assist customers with the selection of frames and lenses based on the customer’s needs and prescription.
• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.
• Confidently provide an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.
• Instruct customers how to wear and care for new glasses. Adjust glasses as needed to ensure proper fit.
• Prepare work orders and instructions for lens fabrication.
• Assist customers in resolving any issues or concerns they may have.
• Daily communication with shop manager about sales activity, plans, open projects, orders, and quotes.
• Maintain clean, organized, and stocked eyeglass displays.
• Actively participate and contributes to a positive store environment, fostering strong, professional relationships with peers and management.
• Take pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one’s control.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Track and dispense eyeglass orders.
• Respond to the phone.

Job Profile

1. Knowledge:

• a. Educational Background:
  • A Bachelor of Business Administration or relevant field.
  • MBA is a plus.
• b. Professional Background:
  • 1-2 years of experience in sales, marketing.
• c. Specific Knowledge:
  • Good knowledge of Microsoft Office & hardware use.
  • Extensive knowledge of company products.

Skills

• Excellent communication & presentation skills.
• Problem solving skills.
• Positive & active listening skills.
• Time Management skills.

Abilities & Personal Traits

• Ability to learn and research about optical products.
• Needs to have a strong personality, able to control the situation when needed.
• Organized.
• Assertive.
• Decision Maker & has guts.
• Needs to be able to perform under stressful situations.
• Able to put up with long working hours to meet deadlines when needed.