In-Room Dining Manager: Luxury Guest Experience Leader

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality company is seeking an In Room Dining Manager for their Waldorf Astoria Dubai. The role involves overseeing the full operations of in-room dining to ensure exceptional service delivery and guest satisfaction. Candidates should have 3–5 years of experience in luxury settings, possess strong leadership skills, and be well-versed in food and beverage operations. This position offers a dynamic work environment focused on maintaining high standards and enhancing guest experiences.

Benefits

Employee discounts

Health insurance

Training programs

Qualifications

• Minimum 3–5 years of experience in luxury hotel food & beverage operations.
• Strong understanding of guest expectations and in-room service experiences.
• Exceptional organisational skills and ability to prioritise tasks.

Responsibilities

• Oversee daily operations of In-Room Dining department.
• Ensure compliance with Hilton brand standards and guest preferences.
• Train and mentor team members on service etiquette and guest interaction.

Skills

Luxury service standards

Guest communication

Team management

Time management

Budgeting

Tools

POS platforms

Minibar management systems

Job description

A global hospitality company is seeking an In Room Dining Manager for their Waldorf Astoria Dubai. The role involves overseeing the full operations of in-room dining to ensure exceptional service delivery and guest satisfaction. Candidates should have 3–5 years of experience in luxury settings, possess strong leadership skills, and be well-versed in food and beverage operations. This position offers a dynamic work environment focused on maintaining high standards and enhancing guest experiences.